How do I add an image to my award?

• You may apply the company logo & illustrations to the award during your personalization process.


• Use the "Add Image" button in the "Editing Tool" menu of the "DIY Wizard" page.


• Once available on screen, you may resize, rotate, drag & drop the image to suite your requirements.

What types of image files do you accept?

• We offer online submission for most commonly used image file formats such as a .bmp, .gif, .jpg, .jpeg or .png.


• For vector drawing format such as an .eps, .ai, .cdr, e-mail artwork to CS@DiyAwards.com with your order number.

What are involved in artwork set-up process?

• At DIYawards, digital image is not necessarily considered production ready when creating crystal awards. Some thin lines and images may not be re-produced at the thickness or size submitted. It may require additional touch-up, redraw and other necessary alterations to make it production ready.


• Our experienced will make those image/text alterations, design the customized layout and submit for your approval within 24 hours after your order submission.


• No production is ever started without your final approval. You will always have the option to make changes once you receive your initial proof.

How much does set-up charges cost?

• Set-up charges are always built into the price of the product you purchased from us and offered to you free of charge.