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Fast Response, Fast Turnover, Excellent Product. Very pleased.

By Sharon

Verified Purchaser

Brooklyn, NY

My first surprise was the fast response I received after placing my order. I didn't expect to hear from anyone until the next business day which would have been Monday. To my surprise, I almost missed the email because they responded the same night asking about certain specifications that I may want. Then when I gave them those specification, less than 48hrs after I approved the final product, it was at my door. It was beautiful. It was spectacular. It was heavy...lol. However, my Director/Founder loved it and it was well received. Thank you again for making my last minute order seem like I ordered a long time ago. I think I should mention, I ordered this plaque less than a week before I needed. Excellent craftsmanship and the price was right. I've used DIY twice in the past prior to this instance and this is why I went back to them. They say the third time is a charm and they did not disappoint.

I made several changes to my plaque and …

By Patricia

Verified Purchaser

Louisville, KY

I made several changes to my plaque and each time, I received a quit response and all changes were made to my satisfaction. And to my surprise the beautiful 50th year plaque for my Pastor arrived prior to the expected arrival date. Excellent job. Will us again and recommend to family, friends and other churches.

AMAZING SERVICE AND PRODUCT

By Metta

Verified Purchaser

Pasadena, CA

I have never had such an experience in dealing with a customer service that responded so quickly with my questions and changes. The product arrived in no time and it is absolutely BEAUTIFUL. I cannot wait to deliver the plaque to the recipient and see his reactions. Thank you for the excellent service, response time and quick-turn-around.

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