Customer Reviews 7,862

5 Excellent
96% (7560)
4 Great
3% (226)
3 Average
0.5% (37)
2 Poor
0.2% (17)
1 Bad
0.3% (22)
OR

Review Comments About:

Product Quality 3,446 Reviews
Customer Service 2,668 Reviews
Shipping & Delivery 1,786 Reviews
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Reply from DIY Awards
Excellent service and easy process
REEDLEY, CA
14 hours ago
Such an easy process from ordering to receiving the item.
Reply from DIY Awards
Thank you for your review!

We're pleased to hear our service met your expectations and that the entire experience was smooth from start to finish. We truly appreciate your kind words.

— DIY Awards Team
Good quality, fast service
WALNUT CREEK, CA
15 hours ago
Have ordered from DIY for years. Always good quality, excellent customer service and quick shipping speed.
Reply from DIY Awards
Thank you for your continued trust!

We're pleased to hear we've consistently delivered the quality, responsive service, and quick turnaround you've come to expect over the years. Your confidence in our team means a great deal to us.

— DIY Awards Team
Everything went as smoothly as could be…
NEW BERN, NC
18 hours ago
Everything went as smoothly as could be expected, from first contact to delivery. Another great experience. I will definitely do this again!!
Reply from DIY Awards
Thank you for your review!

We're pleased to hear everything went smoothly from start to finish and that the overall experience met your expectations. We truly appreciate your kind words and look forward to working with you again.

— DIY Awards Team
Perfect
Midland, MI
July 25, 2026
Perfect, high quality.!!!
Reply from DIY Awards
Thank you for your feedback!

We're pleased to hear the award met your expectations and that you were happy with the quality. We appreciate your kind words.

— DIY Awards Team
The product arrived timely and in…
Boonville , MO
July 21, 2026
The product arrived timely and in perfect condition! My nephew really loved it! Thanks for great quality and service!
Reply from DIY Awards
Thank you for sharing your experience!

We're so pleased to hear your nephew loved the award. It's also wonderful to know it arrived in perfect condition and that you were happy with the quality and service.

— DIY Awards Team
Great Service Awards
Green Oaks, IL
July 21, 2026
Beautiful awards, easy to order, great customer service.
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to know everything met your expectations, from the ordering experience to the awards themselves. We truly appreciate your kind words.

— DIY Awards Team
I liked being able to purchase an item…
Madison, MO
July 21, 2026
I liked being able to purchase an item that was already written with prose that said what I wanted to say.
Reply from DIY Awards
Thank you for taking the time to share your feedback!

We're pleased to hear the wording was just what you were looking for. We appreciate your review.

— DIY Awards Team
Great job look fantastick
Virginia Beach, VA
July 15, 2026
Great job look fantastick
Reply from DIY Awards
Thank you for your kind feedback!

We're pleased to hear everything turned out so well. We truly appreciate your support.

— DIY Awards Team
Product was delivered very quickly
Converse, TX
July 14, 2026
Product was delivered very quickly. High quality product, it was easy to customize. Im very pleased with my shopping experience!
Reply from DIY Awards
Thank you for taking the time to share your experience!

We're so glad to hear the customization process was easy and that you were pleased with the product quality and quick delivery. It's wonderful to know the overall experience met your expectations.

— DIY Awards Team
Great product and responsive team under…
Laconia, NH
July 8, 2026
Great product and responsive team under a tight deadline. I will definitely be looking deeper into a relationship for our company programs.
Reply from DIY Awards
Thank you for your thoughtful review!

We're pleased to hear our product and responsive service stood out, especially under a tight deadline. It's great to know you're looking to build a relationship with us for your company's recognition programs.

We look forward to working together again.

— DIY Awards Team
Came on time and excellent…
Magnolia, DE
July 8, 2026
Came on time and excellent craftsmanship can I complain that's why I read it five stars out of five stars
Reply from DIY Awards
Thank you for your five-star review!

We're pleased to hear your award arrived on time and that the craftsmanship stood out. We truly appreciate your feedback.

— DIY Awards Team
Awesome customer service every time…
Springdale, AR
July 8, 2026
Awesome customer service every time (year)! Our 1st award came defective and they replaced it as soon as possible. We received both awards BEFORE the estimated date of delivery. Two thumbs up!!
Reply from DIY Awards
Thank you for your thoughtful review!

We're pleased to hear our responsive service and timely delivery stood out. It's wonderful to know we've consistently delivered the level of service you've come to expect year after year.

— DIY Awards Team
Been doing business with you for years…
Rockville, MD
July 8, 2026
Been doing business with you for years and never disappointed.
Reply from DIY Awards
Thank you for your continued trust!

We're pleased to hear we've consistently delivered the quality and service you've come to expect over the years. Your confidence in our team means a great deal to us.

— DIY Awards Team
I found exactly what I wanted and Juan…
PARRISH, FL
July 7, 2026
I found exactly what I wanted and Juan was awesome on the phone. He answered all my questions and my final product is amazing. It was done in a timely manner!
Reply from DIY Awards
Thank you for your thoughtful review!

We're pleased to hear you found exactly the right award and that our team made the process easy from your first questions through the finished piece. It's wonderful to know the final piece turned out so well and was completed so quickly.

— DIY Awards Team
Beautiful design and great services
Simi Valley, CA
July 7, 2026
I ordered a retirement plague for my coworker. It was really a pleasant experience for me going through the design process with DIY Awards. I emailed back and forward with them to fix the color and fonts of wording a few times. They were willing to do it until I agreed with the design. Thank you so much for your help. Then the plague was printed out and shipped so quick to my coworker's house. She loved it a lot. I was so amazed.
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to hear the design process went so smoothly and that our team worked closely with you to refine every detail until everything was just right. It's wonderful to know the retirement plaque arrived quickly and was so well received by your coworker.

— DIY Awards Team
Product looks great
Rockledge, FL
July 5, 2026
Product looks great
Reply from DIY Awards
Thank you for your review!

We're pleased to hear you were happy with the finished award. Thanks for sharing your feedback!

— DIY Awards Team
Easy Transaction
PORTSMOUTH, VA
July 3, 2026
I delighted, in the ease of putting the plaque together, and finalizing the sale.
Reply from DIY Awards
Thank you for your feedback!

We're pleased to hear the ordering process was smooth and easy.

— DIY Awards Team
Great choices great customer service
Virginia Beach, VA
July 2, 2026
Great choices great customer service
Reply from DIY Awards
We appreciate your feedback!

We're pleased to hear our selection and customer service stood out.

— DIY Awards Team
Loved being able to see the mockup…
Valley Center, CA
July 1, 2026
Loved being able to see the mockup design before purchasing. Happy we went with the color sketch. It turned out beautifully.
Reply from DIY Awards
Thank you for your kind words!

We're pleased to hear the proofing process made it easy to visualize the finished award before placing your order. It's wonderful to know the color sketch was the right choice and that the finished award turned out beautifully.

— DIY Awards Team
Looks great and the piece came very…
Hackettstown, NJ
July 1, 2026
Looks great and the piece came very quickly. Thank you
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to hear the award looked beautiful and arrived so quickly. Thanks again for your feedback.

— DIY Awards Team
The entire process was so easy
Lebanon, NH
July 1, 2026
The entire process was so easy, and I received my products on time as promised.
Reply from DIY Awards
Thank you for your kind review!

We're pleased to hear the ordering process was smooth and that your awards arrived right on schedule. It's always great to know everything came together just as expected.

— DIY Awards Team
quick response to my questions & easy…
Valencia, CA
July 1, 2026
quick response to my questions & easy to confirm & place orders.
Reply from DIY Awards
Thank you for your feedback!

We're pleased to hear our prompt responses to your questions and the smooth ordering process stood out.

— DIY Awards Team
The is a great product
Bloomfield, CT
June 30, 2026
The is a great product, thè proof process was efficient, and turnaround time was very good.
Reply from DIY Awards
Thank you for your kind words!

We're pleased to hear you were happy with the finished award and that the proofing process was efficient. It's great to know the quick turnaround also stood out.

— DIY Awards Team
I love this DIY Awards
Elgin, IL
June 30, 2026
I love this DIY Awards! I think I ordered six nurse retirement plaque already. They always do an amazing job—every plaque is beautiful, high quality, and completed on time or even ahead of schedule. Their prices are very reasonable, making it an excellent value for the quality and service they provide. Their consistency, craftsmanship, and reliability make them a pleasure to work with. Responds so quick too! Highly recommended.
Reply from DIY Awards
Thank you for your thoughtful review!

We're pleased to hear our consistent quality, craftsmanship, and responsiveness continue to stand out. Knowing the retirement plaques have continued to meet your expectations means a great deal to our team.

Thank you for your recommendation.

— DIY Awards Team
!!!!
New Brunswick, NJ
June 30, 2026
!!!!!!!!!!!!!!!!!!
Reply from DIY Awards
Thank you for the five-star review!

We truly appreciate your feedback.

— DIY Awards Team
Executive Coordinator
Mount Pleasant, MI
June 29, 2026
Easy to work with and very quick to process.
Reply from DIY Awards
Thank you for your feedback!

We’re pleased to hear the ordering process was easy and that everything was handled quickly. We appreciate you taking the time to share your experience.

— DIY Awards Team
Nicely done!
Lynchburg, VA
June 27, 2026
Great result (I got exactly what I thought I was buying), the quality of the product was excellent, and I valued the effort to ensure the personalized message was fully accurate before the piece was produced.
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to hear the finished award matched your expectations and that you were pleased with the quality of the final piece. It's also great to know our careful proofing process stood out to you.

— DIY Awards Team
The tool is easy to work with and show…
Richmond, VA
June 26, 2026
The tool is easy to work with and show your design. The product is delivered on time in a nice case and looks great!
Reply from DIY Awards
Thank you for your kind words!

We're pleased to hear the design tool made it easy to bring your ideas to life. It's great to know the award arrived on time and that you were happy with both the presentation and the finished piece.

— DIY Awards Team
The process from start to finish was…
Manassas Park , VA
June 26, 2026
The process from start to finish was simple but ensured compliance with the artwork prior to going to print.
Great quality and incredibly fast…
New Ulm, TX
June 25, 2026
Great quality and incredibly fast response and delivery.
Reply from DIY Awards
Thank you for taking the time to share your experience!

We're pleased to hear the quality of the award stood out. It's also great to know you were happy with our fast response and delivery.

— DIY Awards Team
Excellent experience in order process
Wharton, NJ
June 25, 2026
The representative was very helpful with the process, and made it very easy to place the order
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to hear our team helped make the ordering process smooth and easy. We truly appreciate your kind words.

— DIY Awards Team
Would buy again
Jersey City, NJ
June 25, 2026
DIY responded the next business day to my order and then sent the proofs a day or so later. I made changes and DIY updated the proofs. After I approved the proofs, I received the awards in less than one week. They came out great!
Reply from DIY Awards
Thank you for taking the time to share such a detailed review!

We're pleased to hear the ordering and proofing process was smooth from start to finish. It's great to know the proof revisions, quick turnaround, and finished awards all met your expectations.

We look forward to working with you again.

— DIY Awards Team
Great Job! Wonderful Product!
Silver Spring, MD
June 25, 2026
The design truly met our expectations. The timeliness of receiving the plaque met our expectations.
Reply from DIY Awards
Thank you for your kind words!

We're pleased to hear the design met your expectations and that the plaque arrived as expected. It's always great to know everything came together smoothly.

— DIY Awards Team
Ordered the sailboat for our pastor
Margate, FL
June 24, 2026
Ordered the sailboat for our pastor. He absolutely loved it. From the beautiful crystal to the engraving with the perfect sentiment , he was very touched.
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to hear the crystal award and engraving turned out beautifully. Knowing your pastor was so touched by the gift makes it especially rewarding for our team.

— DIY Awards Team
That was wonderful
San Diego, CA
June 24, 2026
That was wonderful
Super fast and absolutely beautiful…
Worcester, MA
June 23, 2026
Super fast and absolutely beautiful plaques made. They are the best and I highly recommend them. We use them regularly for our printing plaques.
Reply from DIY Awards
Thank you for sharing your experience!

We're pleased to know the quality of the plaque and the quick turnaround both stood out. Your recommendation means a great deal to our team, and we're honored to be part of your recognition programs.

We look forward to working with you again.

— DIY Awards Team
The process was quick and easy
Greer, SC
June 18, 2026
The process was quick and easy, even with proofing the award. The team was responsive and able to provide the colors and style I was looking for. The quality was amazing and the recipient was in aw. Thanks DIY
Reply from DIY Awards
We appreciate you taking the time to share your experience!

We're pleased to hear the process was quick and easy, from proofing through final delivery. It's wonderful to know the colors and style matched what you were looking for and that the quality of the award stood out.

Knowing the award was so well received makes it especially rewarding for our team.

— DIY Awards Team
I submitted a picture of what I wanted…
Santa Clarita, CA
June 17, 2026
I submitted a picture of what I wanted and their turn-around time was excellent. They sent me the final draft and link to place the order. It was so easy and I received it in a very secure beautiful box. You guys rock!! Our CEO had no words, thank you. I will be ordering from this company in the future without a doubt.
Reply from DIY Awards
We appreciate you taking the time to share your experience!

We're pleased to hear the process was easy from start to finish. The quick turnaround, final proof, and careful packaging clearly made a positive impression. It's especially rewarding to know the award was so well received by your CEO.

Thank you for your kind words, and we look forward to working with you again in the future.

— DIY Awards Team
Awesome quality and service
Nogales, AZ
June 16, 2026
I have been ordering plaques from DIY Awards and I am very satisfied with the quality and promptness on orders. It is very easy to communicate with them and they respond right away.
Reply from DIY Awards
We appreciate your continued support!

We're pleased to hear the quality of the plaques and the prompt turnaround have remained consistent. It's also wonderful to know our team's responsiveness and communication continue to make the ordering process easy.

— DIY Awards Team
What an incredible gift
Irving, TX
June 16, 2026
What an incredible gift! True perfection in every detail. From the moment I placed my order to receipt, the entire experience was exceptional. The customer service was outstanding, with prompt and helpful responses throughout the process. My product arrived beautifully packaged and securely protected, reflecting the care and quality behind the brand. I couldn't be more pleased with the experience.
Reply from DIY Awards
Thank you for your thoughtful review!

We're pleased to hear the entire experience, from ordering through delivery, went so smoothly. It's especially rewarding to know our team's responsiveness, attention to detail, and careful packaging helped make a positive impression.

We appreciate your kind words and are honored to have been part of creating such a meaningful gift.

— DIY Awards Team
Thank you my plaque was perfect my boss…
Brooklyn, NY
June 16, 2026
Thank you my plaque was perfect my boss loved it.
a retirement gift for a loving Sister
Chicago, IL
June 13, 2026
Product looked great. Received award in a timely fashion.
I am very happy with the product
Turlock, CA
June 13, 2026
I am very happy with the product. Better than expected.
Reply from DIY Awards
Thank you for sharing your feedback!

We're delighted to hear you were happy with the final product. Knowing it made a positive impression is greatly appreciated.

— DIY Awards Team
Excellent quality and service
Bellflower, CA
June 12, 2026
I ordered late for the event i wanted to present at, so they said it would not arrive on time. However, they did get it to me 1 day earlier than expected...and that was great. The product was absolutely incredible, very high quality.
Reply from DIY Awards
Thank you for sharing your experience!

We're glad the award arrived even sooner than expected. It's especially rewarding to hear you were pleased with the quality of the award.

— DIY Awards Team
Award Process Experience
Ann Arbor, MI
June 12, 2026
MY experience for the 5th time has been great with this company. You provide prompt and clear answrs and explanation to inquires. I really appreciate the live calls and cordial conversations and the special service help i received during my order submission. Your Customer service representatives are patient and very helpful . This help me to not be so nervous about getting the order right. I want you to know the staff here and the awrd receipients are very appreciative and delighted with the awards awards we purchase each ear. We added the star on top to each one this time and everyone was in awe of that addition this year. Thank You for the Excellent work!
Eviliner Pettes
VA National Center for Patient Safety
Reply from DIY Awards
Thank you for taking the time to share such a detailed review!

We're delighted to hear that our team's communication, attentiveness, and personalized assistance helped make the ordering process comfortable and stress-free. Knowing that the live conversations and support helped put you at ease throughout the process means a great deal to us.

It’s also wonderful to hear that the awards were so well received and that the star topper made this year’s presentation even more special. We truly appreciate your continued trust and look forward to working with you on future recognition programs.

— DIY Awards Team
Quality and efficiency
Canada
June 10, 2026
Quality and efficiency
Huge selection of gift items
Georgetown , DE
June 10, 2026
Huge selection of gift items. It wae easy to set up your personalization and submit your draft, and the review of the draft by your team was prompt and made the final approval very quick. Turn around time was awesome (approx 5 days). The crystal piece was gorgeous. Thank you!!
Reply from DIY Awards
Thank you for sharing your experience!

We’re glad to hear you found the personalization process easy and that the draft review helped keep everything moving smoothly. It’s wonderful to know the crystal piece looked beautiful and arrived with such a quick turnaround.

— DIY Awards Team
Great company with amazing service
Denver, CO
June 10, 2026
Great company with amazing customer service. We had a miscommunication and they were quick to help me come up with a solution. I appreciate their service and dedication to keeping their customers happy. Not to mention that the awards are amazing, glass is beautiful! I'd 10 out of 10 recommend.
Reply from DIY Awards
Thank you for your thoughtful review!

We’re glad our team was quick to respond and assist throughout the process. It’s wonderful to hear you were pleased with the customer service and the beautiful glass awards.

We truly appreciate your recommendation.

— DIY Awards Team
Great looking plaques
Hemingway, SC
June 10, 2026
Great looking plaques! Fast shipping.
Reply from DIY Awards
We appreciate your feedback!

We’re pleased to hear the plaques looked great and arrived quickly.

— DIY Awards Team
Because you help me a lot and I really…
Fort Gaines, GA
June 10, 2026
Because you help me a lot and I really appreciated and answer all my email helping me make the right decision and you did a great job on my gift.
1-50 of 7862 Reviews
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