Customer Reviews 6,714

5 Excellent
95.8% (6450)
4 Great
3.1% (202)
3 Average
0.5% (31)
2 Poor
0.2% (11)
1 Bad
0.4% (20)

Review Comments About:

Product Quality 2,924 Reviews
Customer Service 2,354 Reviews
Shipping & Delivery 1,522 Reviews
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Reply from DIY Awards
Great job
14 hours ago
Great job . Well done very clean and fast delivery. Highly recommend
It was very easy to choose the product…
Louisville, KY
15 hours ago
It was very easy to choose the product I was looking for. Also, after I place the order, someone contacted me to give me some options to choose from. They were so helpful.
It was so easy to choose the item I…Retirement Gift
Ottumwa, IA
15 hours ago
It was such an easy efficient process. Once I chose the item I wanted, I received an email of that item so I could make changes until satisfied & submitted the order. I had a specific logo to use and once they received the logo they sent me a copy so I could approve before completing my order. Very quick and efficient service from time I submitted my order until receiving. Looks great!
Ellos son los mejores
Miami, FL
20 hours ago
Llegó super rápido y el empaque estaba demasido lindo, lo amé, son muy profesionales, Dios bendiga su negocio, son realmente buenos.
Customer service is great to work with
Kilgore, TX
44 hours ago
Customer service is great to work with. We always get everything worked out before the product is produced. The awards are beautiful and have always come in correct. The process is so easy to use.
They got my order to me very quickly…
Philadelphia, PA
November 24, 2023
They got my order to me very quickly and it looked AMAZING! Very good quality!
Excellent Products
Henrico, VA
November 23, 2023
Excellent Products
Excellent quality and customer service
Solon, OH
November 22, 2023
Excellent quality and customer service. We were very thrilled with the final product. A++
great service
November 22, 2023
the product was according to specs, we received quick answers and the shipping arrived as originally scheduled.
Beautiful work
November 21, 2023
Beautiful work, received quickly
The process was extremely easy
Olathe, KS
November 21, 2023
The process was extremely easy. When I had questions, there was someone available to answer. With that, I was confident that the product was going to be the masterpiece that it was.

Thank You
DIY Military Award
Summerville, SC
November 21, 2023
What made the experience great for the 2nd time is the beautiful work and fast turnaround (even though I had to do a rush delivery). From getting the information last minute. It still worked out great.
It was so easy
November 21, 2023
It was so easy - I was expecting phone calls or multiple emails back and forth and there was none of that needed. Also delivery was fast! We received the item in less than 5 days and it was beautiful! The recipient was very grateful.
Website is super easy to use!
Stanwood, WA
November 21, 2023
Creating the design on the website was super easy. Lots of ideas and choices to make the award special. I liked that they sent a suggestion back with the proof, they know more than me what might look a little better, so I appreciated that.

I ordered the crystal octagon, it is high quality, nice and heavy. They were able to do our company logo in color. The award is beautiful and I'm excited to give it to the recipient.

It was delivered a day or two earlier than promised and came in a nice gift box.

Overall, I'm extremely happy with it and will definitely use DIY Awards again.
Outstanding customer service and…
Chicago, IL
November 21, 2023
Outstanding customer service and turnaround. I needed team awards in a week and they were able to deliver. I have used DIY for years and they have always been a great partner.
Great job!
Uniondale, NY
November 21, 2023
It was a wonderful decision hire you in my project, I really appreciate the great job that you guys did for me. Thank you
Excellent customer service
Indianola, MS
November 20, 2023
Excellent customer service. I had a lot of changes and you didn't hesitate to make it possible. 💯
Excellent communication! Great Product!
West Palm Beach, FL
November 16, 2023
Excellent communication and fast delivery. I have ordered several times with DIY and the service, etching and products are great. My orders have all been crystal awards with color etching.
November 16, 2023
Pleasantly Surprised
Richardson, TX
November 15, 2023
Considering I made the entire award from start to finish on a website and had no interactions with a human, it came out beautifully. The quality of the award is much better than I expected and the craftsmanship looks very nice. 5/5 stars.
We have used DIY Awards for years for…
Cheney, WA
November 15, 2023
We have used DIY Awards for years for awards for our Firefighters. We have had nothing but awesome interactions! easy to order, Fast shipping and great product. We will continue using them for many more years ahead.
I would like to say," thank you for all…
Long Beach, CA
November 15, 2023
I would like to say," thank you for all your hard work. The plaque really looks nice. I recommended a five star.
Excellent job!
Richmond, VA
November 14, 2023
Excellent job!! The plaque was received on the date stated.
Always on time.
November 14, 2023
Always on time.
Product is exactly what we asked for.
Customer service is great.
No issues here.
Thank you so much for all your work.
Boston , MA
November 14, 2023
Thank you so much for all your work.
We really love it and we tell some my friend about this website .
God Bless you all💖
Excellent retirement present for a doctor that has everything.
Chula Vista, CA
November 14, 2023
It was a very easy process. The delivery was sooner than expected. The product is very nice and high quality. My Medical Director will surely appreciate it. I highly recommend it.
Always Perfect
Kent, OH
November 14, 2023
Always Perfect, and on time. I appreciate that your team knows what I need and completes the job very quickly and the packaging is A1. Thanks for your professionalism and class.
Very impressed with this company
Bristol, FL
November 14, 2023
Very impressed with this company. Great website, purchasing and review process. Final product is of great quality.
Great convenience in ordering and design, timely delivery,
November 12, 2023
Great convenience in ordering and design, design approval and timely delivery
Exceeded expectations!
Ypsilanti Charter Twp, MI
November 10, 2023
The customer service, delivery and the product itself was exceptional and I will definitely purchase from here again.
I was having a hard time getting the…
Providence Forge, VA
November 8, 2023
I was having a hard time getting the engraving correct and I emailed the "help" and they did it for me and all was good. Never hesitated not to help me. Also, I already have it and can't believe I got it that quickly and it is correct and beautiful. Both items that I ordered. Reasonable prices too.
Very Satisfied,
Hartville, MO
November 8, 2023
Very Satisfied,
We was very happy with the crystal plaque we ordered from you. The Pastor said it was the prettiest thing he'd ever seen. Very nice quality.
Very nice award and had a quick turn…
November 7, 2023
Very nice award and had a quick turn around.
Beautiful items from which to choose…
Hilton Head Island, SC
November 7, 2023
Beautiful items from which to choose and ease in personalization make DIY special. The quick turnaround is also a plus
The award arrived in very good time and…
Warren, OH
November 7, 2023
The award arrived in very good time and is beautiful!
DIY Awards customer service kudos
White Plains, MD
November 7, 2023
DIY Awards customer service was very detailed and asked questions about my edits for the award I ordered. I appreciated the award being shipped earlier than expected.
Thank you first for you have delivered…
November 1, 2023
Thank you first for you have delivered such a beautiful product. For me I don't have design experience, I just select some patterns and verse, the customer service helps me to design and give me the mock-up and gives me good advice.
Great turnaround time and great final…
Livingston, MT
November 1, 2023
Great turnaround time and great final product!
Highly recommend
Potosi, MO
October 31, 2023
Our company spent a lot of time picking just the right award and we were not disappointed. It came in perfect condition and was even more stunning than the picture online. We really liked that we could customize it to meet our needs. Would have no hesitation to recommend this to others and will use this company again.
Fast and reliable service
Pleasanton, CA
October 31, 2023
Fast and reliable service, excellent quality and final results, have been using them for decades. Highly recommend.
Always a great experience
Huntington Station, NY
October 31, 2023
Always a great experience, this has to be the 10th time I have used your services.
Will Definitely Order Again
Owatonna, MN
October 31, 2023
Everything was great. Seamless turnaround on the artwork and shipping. Received the finished product less than a week after placing the order, and it looked better than expected. Will definitely order from DIY Awards again and recommend to others.
First class award to present
Lyons, GA
October 31, 2023
It was very easy to order online and to get a preview of your order with changes you made to it. Shipping was also quick and it was packaged so the piece could not be damaged.
Extremely quick turnaround
Stillwater, OK
October 31, 2023
Extremely quick turnaround, and excellent product.
The customer service was excellent
Winchester, VA
October 31, 2023
The customer service was excellent! There was a quick turnaround and delivery process too!
Turnaround time is super quick and the…
Laurel, MS
October 27, 2023
Turnaround time is super quick and the products are always exactly as pictured, if not better.
Pastor Harrison Will Love This Plaque!!!
Savannah, GA
October 27, 2023
The process established to design the plaque was so easy to follow which made the ordering process the best I have ever used. When the plaque arrived I was totally elated and I can not wait until it is presented to our new Pastor during his Installation Service. This plaque is BEAUTIFUL!!!
Ordering some awards
Boston, MA
October 27, 2023
Some aspects of ordering the product were different from previous ordering I had done with other companies. So for me there was a learning curve. However, once I knew what to do, it was quite efficient.
The quality of the product is…impeccable
October 26, 2023
The quality of the product is impeccable. Allow to change the message in a neat manner and let customer add additional request. The request changes were done very professional and promptly. I am very pleased with this company.
The item I ordered exceeded my…
Anaheim, CA
October 26, 2023
The item I ordered exceeded my expectations. It is well done, great quality and so beautiful!
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