Customer Reviews 6,436

5 Excellent
95.8% (6179)
4 Great
3.2% (196)
3 Average
0.5% (30)
2 Poor
0.2% (11)
1 Bad
0.4% (20)
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Review Comments About:

Product Quality 2,790 Reviews
Customer Service 2,271 Reviews
Shipping & Delivery 1,444 Reviews
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Reply from DIY Awards
Super easy to customize online
Arlington, TX
6 hours ago
Super easy to customize online. When I did have a question and called customer service they were very helpful to easily talk me thru the process.

The award arrived earlier than anticipated on a tight turn time. The quality was excellent.
Beautilly done!
Lynn, MA
6 hours ago
Beautilly done!
I had a chance to view
Glastonbury, CT
May 26, 2023
I had a chance to view, evaluate and select options. Preview them. Make minor changes along with the professional support to make sure I wasn't screwing something up in a big way. Quality of what we ordered is great. Good value and super easy. Great customer service and did what they say they do on their web. Very positive experience for what my needs were
Excellent Product, Easy To Create
Columbia, IL
May 26, 2023
Excellent product, at a great price and easy to work with and create. Love the fact that they give examples which helps get your creative juices flowing.
DIY is always willing to wait for…
Clinton Township, MI
May 25, 2023
DIY is always willing to wait for customer updates and deliver in a timely manner
The review before it was printed and…
Naples, FL
May 25, 2023
The review before it was printed and the quick delivery
The site is customer friendly and well…
Park Forest, IL
May 25, 2023
The site is customer friendly and well done. Easy to use and modify plaques according to our wishes.
First time using this vendor and…
Washington, DC
May 25, 2023
First time using this vendor and everything went smoothly from placing the order to looking at the draft before approving the job. Thank you.
Our awards turned out GREAT
Wichita, KS
May 24, 2023
Our awards turned out GREAT! Everyone was impressed. And you customer service was so helpful and didn't make feel stupid. :) Thank you!
Everything turned out great
Birmingham, AL
May 24, 2023
Everything turned out great! High quality work and product for sure.
Fast
Delphi, IN
May 24, 2023
Fast, accurate, reasonable.
My Beautiful Plaque
Naples, FL
May 24, 2023
It was easy to order and design my plaque. I loved
that there were so many different designs with beautiful wording to choose from. I also loved that nothing was ordered without my final approval. I was very pleased with the final product.
The person I sent the plaque to was amazed at the beauty of the plaque. She said, "it was stunning and the wording very touching."
My plaque was delivered in a timely manner just in time for her birthday.
I will be ordering from this company again.
Thank you for the beautiful design of the plaque!
Your response is very quick and your…
Cambridge, MA
May 24, 2023
Your response is very quick and your product is wonderful. Thank you!
this cross plaque for our old boss is absolutely beautiful! the entire process was effortless and the order was process in an earlier time than promised. I will order from this company again and again
FRESNO, CA
May 24, 2023
my experience with DYI Awards was extremely delightful! I am in awe as to how this company communicates with their customer! The artwork and verbiage was done beautifully and the item was shipped and delivered before the due date!!! Thank you DYI Awards!!! <3
Product was beautiful and carefully...
Porterville, CA
May 24, 2023
Product was beautiful and carefully packaged for shipping. The seller confirmed what I wanted written on it before they made it.
The website is easy to use in the…
Suwanee, GA
May 23, 2023
The website is easy to use in the service was very fast!
Great service .
Brooklyn, NY
May 23, 2023
Great service .
Great quality
The awards was done correctly and…Yes
Bryson City, NC
May 23, 2023
The awards was done correctly and timely, and it looks great.
The web site is very easy to use to…
Harrington, ME
May 23, 2023
The web site is very easy to use to design awards. Turn around time was quick and the products are outstanding!
Beautiful plaque
Hot Springs Village, AR
May 23, 2023
Beautiful plaque, great customer service, & it arrived early....
Very impress how fast of the services!
Sugar Land, TX
May 23, 2023
Very impress how fast of the services...Item had been received nicely designed up to from email responses and shipping method to bring to us faster than expected day 2 days. Thanks so much for everything.
Beautiful products
McKinney, TX
May 23, 2023
Beautiful products. Great and timely service.
Beyond impressed!
Brookings, OR
May 21, 2023
I am so impressed with what we ordered! We ordered a plaque for a retirement and it was quick! The plaque arrived in 4 days. It was beautiful and everyone was amazed. The plaque was personalized and the man who received it was overjoyed! This will definitely be our “go to” spot for any type of award. I felt bad because it was so quick, I seen several mistakes I made and customer service was incredibly patient and made sure it was perfect before sending it to production. Can’t say enough great things about DIY Awards, thank you!!
The design tool was super easy to use
Milford, OH
May 18, 2023
The design tool was super easy to use. I received proofs for our trophies within a few hours. We chose the expedited fee and I received the trophies 4 days later. They look fantastic.
Excellent service
Washington, DC
May 18, 2023
Excellent service, very quick response, and quality of the products!
Absolutely no hiccups this year
SCHOFIELD, WI
May 18, 2023
Absolutely no hiccups this year. All the awards arrived a week early and with no mistakes or damage.
Excellent work!
Miami, FL
May 17, 2023
Excellent work!
Easy peasy
Spirit Lake, IA
May 17, 2023
Easy peasy. And a great result! Looks fantastic!
The Best Service
Sandpoint, ID
May 17, 2023
They made suggestions based on what I had ordered last year. It turned out beautifully. I was worried that it wouldn't arrive on time for our event but it came quickly and exactly as promised. My experience with DIY Awards has always been extremely positive and is absolutely my "go to" for awards.
Beautiful piece
Jersey City, NJ
May 16, 2023
Beautiful piece
DIY is always great to work with and…
PFLUGERVILLE, TX
May 16, 2023
DIY is always great to work with and the products are always spectacular!
Exceptional Communication
Canada
May 16, 2023
The response time to answer questions or provide assistance was incredible... always the very same day!
Assistance and suggested options were top notch! Communication was exceptional.
Great job!!
Burke, VA
May 12, 2023
I don’t write reviews often at all. Well, never (until this moment). But I can’t help but praise the folks at DIY Awards who worked on the award I ordered. I don’t even know their names, but they were so quick and responsive, immediately made some tweaks I requested, and in just a few days I got a beautiful product at my door! I’m extremely picky when it comes to this kind of stuff, so I was really really nervous when I put in my order. Dang! How cool it is to be impressed! Yesterday I actually recommended DIY Awards to a group of friends, which did not do lightly. Thanks!
It was a great gift choice
Milan, OH
May 12, 2023
It was a great gift choice. Easy to order and it was packaged well.
Order placement was easy
Preston, CT
May 12, 2023
Order placement was easy. Delivery was quick and award looked wonderful
The experience was exemplary
STATEN ISLAND, NY
May 12, 2023
The experience was exemplary. Staff helping with processing and production was extremely helpful and streamlined the process for the production of the project. I must say the outcome was exactly how we wanted and even better than what was expected. Thank you.
Perfection!
Forreston, IL
May 11, 2023
DIY Awards made the purchase so easy. The proof came the following morning and was done perfectly! I paid for expedited shipping and it actually arrived a day earlier than anticipated due to the fast turnaround of the proof. Excellent follow up of the purchase. The packaging was as expected. Most of all - our pastor loved the plaque to commemorate her ordination. Thank you!
Perfect!
Dillsburg, PA
May 11, 2023
Easy to order, GREAT customer service, fast shipping, item came out nicer than expected. Would definitely recommend!
Everything is fine
San Rafael, CA
May 10, 2023
Everything is fine, good work.
Excellent Service
New Bern, NC
May 10, 2023
Excellent Service
Ordered close to the date of the event. Paid extra for postage. The plaque arrived on time and in excellent condition. It was well-packaged and was a beautiful item.
Amazing Quality & Efficient Turnaround Time
Redlands, CA
May 10, 2023
The production and turnaround time is very quick! We can always rely on DIY Awards for amazing quality, time efficient products.
Service was completed as they said they…
Richmond, VA
May 9, 2023
Service was completed as they said they would
Exquisite and impressive, The award came a little earlier than…
Colmesneil, TX
May 9, 2023
The award came a little earlier than expected. It’s beautiful and impressive. Our recipient will feel honored when presented this beautiful piece.
The availability and workmanship with…
Edgewood, MD
May 9, 2023
The availability and workmanship with timely delivery was outstanding. Being able create your own type and inscriptions words of affirmation that true to the person crating for.
Life Saving Award
Aurora, IL
May 9, 2023
Ease of selection and design. Beautiful Product delivered.
Awesome process and results
Middleton, MA
May 4, 2023
Awesome process and results
Love it! It was beautiful!
Lucasville, OH
May 4, 2023
My Captain loved his gift. The Plaque was absolutely amazing and wrapped so nice. Will definitely buy from again.
From start to completion of my plaque…
Minneola, FL
May 3, 2023
From start to completion of my plaque everyone was very professional and courteous. I will refer your company as often as possible. Thanks!
From start to the finish
Camarillo, CA
May 3, 2023
From start to the finished product, dealing with DIY staff was super easy and I received fast responses back while designing our award.
Excellent Products And Customer…
North Brunswick, NJ
May 3, 2023
Excellent Products And Customer Service. I have ordered from DIY Awards many times over the past 5 years for my business and they never disappoint!
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