Customer Reviews 7,671

5 Excellent
96% (7375)
4 Great
3% (221)
3 Average
0.5% (36)
2 Poor
0.2% (17)
1 Bad
0.3% (22)
OR

Review Comments About:

Product Quality 3,359 Reviews
Customer Service 2,618 Reviews
Shipping & Delivery 1,752 Reviews
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Reply from DIY Awards
It easy to order
Tucker, GA
December 5, 2025
It easy to order. The team is very helpful when I have questions. Delivery is very reasonable. But if needed earlier, the team is able to assist.
For several years
Round Rock, TX
December 4, 2025
For several years, DIY Awards has been my go to for quality, customer service and fast delivery. I would highly recommend them to everyone.
Reply from DIY Awards
Hi Eric,

Thank you so much for your wonderful review! We truly appreciate your continued trust in DIY Awards over the years. Knowing that we’ve remained your go-to source for quality craftsmanship, attentive customer service, and fast delivery means so much to our entire team.

It was an honor to help you create meaningful recognition pieces for your employees. Both the Flame-Shaped Years of Service Award and the Circle Years of Service Award you selected beautifully highlight appreciation for loyal, dedicated, and distinguished service. Together with the customized artwork—featuring messages of recognition, ongoing commitment, and distinguished service—they capture the spirit of gratitude in a truly elegant way.

We’re grateful you would highly recommend us to others, and we look forward to supporting your recognition programs moving forward.

Warm regards,
Customer Service Team
www.DIYAwards.com
Nice DIY Award
Japan
December 3, 2025
Prepared exactly like my draft within 1 day and shipped the next day. Received the product in Japan within 5 days from order date. Great service and nice looking product.
Easy to order!
Santa Clarita, CA
December 3, 2025
Easy to email, request an order, get an estimate & then order on line.
Good customer service
Lake Oswego, OR
December 3, 2025
Good customer service and fast turnaround. Best quality!
Just be careful when ordering a size
Jay, ME
December 2, 2025
Creating my DIY award required some effort, but I was really impressed with the final result. What I appreciated most was the ability to include more text than I could with other award services. Unfortunately, I initially ordered the wrong size, so make sure to double-check your selection. However, the second item I ordered was perfect.
The awards are top notch!
Warrensburg, MO
December 2, 2025
The awards are top notch! Love that you can still put your own touches on them to make them specific with colors, logos, and words. Review draft shows up as expected for approval, and it is a quick turnaround on the product itself.
Reply from DIY Awards
Hi Stephene,

Thank you so much for your fantastic review! We’re thrilled to hear that you describe the awards as top notch. Delivering premium, beautifully crafted crystal pieces is something we take great pride in, so your feedback truly means a lot.

We’re especially glad you enjoyed the flexibility to customize the plaque with your own colors, logo, and wording. Our team works hard to ensure every detail—design, layout, and engraving—comes together seamlessly to create an award that feels personal, meaningful, and worthy of the recognition it represents.

It’s wonderful to know the draft review process met your expectations and that the turnaround was quick. Providing efficient service while guaranteeing high quality is one of our top priorities.

Thank you again for choosing DIY Awards. We’re honored to help you create a truly special recognition piece.

Warm regards,
Customer Service Team
www.DIYAwards.com
Easy to design yourself and get assistance if needed!!
West Palm Beach, FL
December 2, 2025
Easy to find beautiful professional awards. Assistance if you need it, but I have used DIY Awards many times and things have always come out great.
This is our third retirement plaque…
Lehi, UT
December 2, 2025
This is our third retirement plaque ordered from DIY Awards, and were so helpful during the ordering process, last minute edits, etc. and the finished product looks amazing. So excited to present this to our employee. Thank you.
Why we love DIY Awards from…
Cumberland, RI
December 2, 2025
We have purchased numerous awards from DIY because they are beautiful and fair in pricing compared to other organizations!
The detail on the badge is great
Maitland, FL
December 2, 2025
The detail on the badge is great, and the ease of ordering and reordering is helpful
Always a good experience
Wausau, WI
December 1, 2025
Always a good experience. Efficient, polite, and helpful.
The awards look great
Austin, TX
December 1, 2025
The awards look great, and the DIY team was patient when we had several edits in the design phase. I appreciated the communication and the professionalismk.
Thank you DIY!
Great Gifts
Hampton, GA
November 29, 2025
I have ordered gifts from them several times and they always exceeded my expectation.
DIY Awards has a great selection of…
United States
November 28, 2025
DIY Awards has a great selection of customizable awards, and my order came out exactly how I wanted. The process was simple and straightforward.
The crystal Cross turned out just…
Sterling, IL
November 27, 2025
The crystal Cross turned out just beautifully! The Customer service was a big help and helping me to decide exactly what I wanted. And it was here in just a week.
I love this it makes the best of me
Philadelphia, PA
November 26, 2025
I love this it makes the best of me
The company has several great designs…
White Plains, NY
November 25, 2025
The company has several great designs to fit a variety of needs. The process was seamless and they provide an opportunity to make edits once they receive your design. The turn around time is excellent. My item arrived in mint condition and I am very pleased.
Absolutely loved our Chief of Police…
Manchester, TN
November 25, 2025
Absolutely loved our Chief of Police retirement award. This piece is gorgeous and the design is timeless. This is our third award we have purchased from DIY and won't be our last. Thank you designing such a beautiful product.
Reply from DIY Awards
Hi Dawn:

Thank you so much for sharing this wonderful feedback with us. It’s an honor to know that our Police Retirement Plaque (Design #2) helped you commemorate such an extraordinary milestone — forty + years of dedicated service and leadership. The heartfelt message you chose reflects deep respect, integrity, and gratitude, and we’re truly proud that our craftsmanship could help bring those words to life.

We’re especially grateful that this is your third purchase with DIY Awards. Your continued trust means the world to us. Knowing that this piece resonated with you — and that it captured the appreciation of your “Blue Family of MPD” — is exactly why we pour so much care into every design.

Thank you again for allowing us to play a small part in honoring such a meaningful career. We wish the Chief all the best in his next chapter, and we look forward to helping you celebrate future achievements and retirements.

Best Regards,
Customer Service Team
www.DiyAwards.com
The turnaround time for both the design…
United States
November 23, 2025
The turnaround time for both the design approvals and the product was incredibly fast. The product itself was extremely detailed and came out absolutely perfect! I would highly recommend them to others.
This is by far the best online purchase…
Raeford, NC
November 21, 2025
This is by far the best online purchase I have ever done. From the moment I placed my order until I received it, everything was wonderful. They answer to my emails and answered all my questions and made sure I was satisfied. I even requested to receive it a day early because it was a birthday gift and it was granted. Thank you so much for this wonderful experience and I will definitely order in the near future. Wish everyone was as nice as you guys were when it comes to online purchases.
Reply from DIY Awards
Hi Amilia,

Thank you so much for sharing this amazing review. It truly warms our hearts to hear that your experience with us—from placing your order to receiving the finished piece—was the best online purchase you’ve ever made. Our team is committed to responding quickly, answering every question with care, and making sure each customer feels fully supported, so your feedback means the world to us.

We’re also so glad we were able to help you receive your order early for the birthday celebration. Every piece we create is a handcrafted, high-end crystal award or plaque, carefully customized to make meaningful moments even more special, and we’re honored that your gift could be part of such an important day.

Thank you again for trusting us with this special occasion. Your appreciation truly inspires our team.

Warm regards,
Customer Service Team
www.DiyAwards.com
Excellent communication
LACKAWAXEN, PA
November 20, 2025
Excellent communication. Super-fast response, production, and shipping. Item was beautiful and arrived in perfect condition.
10/10 recommend this company
Oberlin, OH
November 20, 2025
The service award for our Chief turned out beautiful and he loves it! Customer service was great with answering my questions and concerns. Ordering was easy and the box is nice too. My only regret is not getting the etched writing on the front color filled because it blends in with the etched flag on the back which makes it difficult to read. Now I know for the next time we order from DIY Awards. It is the quality and desk-worthy award that we were hoping it would be. Thank you!
Fast and reliable service
Miami, FL
November 19, 2025
Fast and reliable service - I have been using them for a few years now and I am always happy with the product and the quality.
HR Global VP
Rochester Hills, MI
November 19, 2025
Great customer service
Great product
Upper Marlboro, MD
November 18, 2025
Great product, quick service and truly above and beyond.
A please return costumer
Cheney, WA
November 18, 2025
We have been using DIY Awards for years. We can count on them for fast and quality service. Ordering is so easy and customer service is fantastic. we will keep coming back.
Excellent product at a great price!
Paducah, KY
November 18, 2025
This was a reorder of awards that have become favorites of our agency. The quality, speed of completion and delivery are far ahead of other manufacturers we have used in the past. We will continue to do business with your company in the future.
Everything just goes SO smoothly with…
Cranford, NJ
November 18, 2025
Everything just goes SO smoothly with this company, and the awards come out beautifully.
The turn around time for both the…
Ocean Isle Beach, NC
November 18, 2025
The turn around time for both the design approvals and the product was incredibly fast. The product was also extremely detailed and came out absolutely perfect! Would highly recommend to others.
The entire process was very…
United States
November 18, 2025
The entire process was very straightforward. The customer service was excellent, especially their diligence in sending a proof for approval before finalizing the product. The award itself turned out absolutely beautiful!
Plaques for Ministries
Henrico, VA
November 14, 2025
Plaques for Ministries over the years have all been exceptional. Very pleased with the quality of the items we have received. The process and delivery have also been exceptional.
Five Star Company
Yonkers, NY
November 13, 2025
Hello just want to say that the experience with DIY Awards was easy and the help was just what I needed for this beautiful farewell gift. The customer service is excellent and I will always use this company.
DIY Awards is Overall the Best
Greensboro, NC
November 13, 2025
DIY Awards has the best customer service, easy order process and timely delivery. Overall the best awards vendor that I've dealt with.
Great Experience Every Time
New York, NY
November 12, 2025
Turnaround and product are great every time.
Beautiful items and good prices!
Nappanee, IN
November 12, 2025
Beautiful items and good prices!
The final product is outstanding with…
Lee's Summit, MO
November 12, 2025
The final product is outstanding with detailed craftsmanship and a unique appearance. Ordering was easy, and the DIY team was ready to assist.
I recently ordered several custom…
United States
November 12, 2025
I recently ordered several custom awards from DIY Awards and I am thoroughly impressed
Every single piece was made so well
Kennett Square, PA
November 11, 2025
Every single piece was made so well. They are so beautiful and the design is just beyond words. Excellent work!
Consistant Order
Jackson, GA
November 11, 2025
For the last three years I have ordered from DIY Awards. They have saved my last order and I am able to use the same template. They assist me with updating the information on each one. They make the whole process easy.
EXCELLENT!
Crystal Lake, IL
November 11, 2025
Ease of ordering and proofing the order. Fast delivery as well!
The ordering process has always been…
Raritan, NJ
November 7, 2025
The ordering process has always been fast and efficient. The plaques we receive are always beautifully crafted and designed.
Timely response
Tinton Falls, NJ
November 4, 2025
Timely, supportive, responsive
Better and faster than I had expected
San Antonio, TX
November 4, 2025
Better and faster than I had expected. I am floored by how easy the whole process was.
Easy ordering
Lake Andes, SD
November 4, 2025
Easy ordering, quick completion of product and quick shipping/receiving of product. Very pleased with design.
Was a breeze ordering and the virtual…
Irving, TX
November 4, 2025
Was a breeze ordering and the virtual award for design was awesome.

I also appreciate any team member adjusting the award layout and sending for confirmation. The adjusted rendering was better that what I envisioned.

The award itself took no time to get here and was better in person. Very sturdy and heavy
Beautiful Plaque
Wesley Chapel, FL
October 30, 2025
Beautiful Plaque. Prompt Delivery.
Such a memorable piece
Las Vegas, NV
October 30, 2025
Quality, shipping speed & design process was very easy to navigate. Our Pastor & his wife were very much impressed…thank you! Will definitely use your services again.
The item arrived 3 days early
Warren, MI
October 29, 2025
The item arrived 3 days early. The ordering process was seamless, and the product itself is absolutely stunning. I couldn't be more pleased.
Simple ordering
Goshen, IN
October 29, 2025
Simple ordering. Great assistance getting the proof.
1-50 of 7671 Reviews
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