Customer Reviews 7,536

5 Excellent
96% (7245)
4 Great
3% (219)
3 Average
0.5% (35)
2 Poor
0.2% (15)
1 Bad
0.3% (22)
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Review Comments About:

Product Quality 3,308 Reviews
Customer Service 2,585 Reviews
Shipping & Delivery 1,719 Reviews
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Reply from DIY Awards
Was very pleased my item arrived days…
Somerset, KY
July 9, 2025
Was very pleased my item arrived days before the actual day I was told they would arrive.
Great customer service and beautiful product!
Oro Valley, AZ
July 8, 2025
We experienced such a quick response to questions and a wonderful product that is just what we wanted. Beautiful!
Easy to work with and very timely
Houston, TX
July 8, 2025
Your company makes it very easy to create the gift and it was received two days before the date promised. The piece looks great.
Beautiful Crystal Pieces
Seattle, WA
July 8, 2025
Our company has ordered several times from this company. Outstanding & beautiful work done each and every time we have received! Always receive the order earlier than the date listed too. Thank you!!
Order Results
Ann Arbor, MI
July 2, 2025
The conversation with a live person and the replies from my sent emails were instrumental in getting my order processed correctly and delivered immediately.
Outstanding turn-around service in such…
Killeen, TX
July 2, 2025
Outstanding turn-around service in such short notice
Very Responsive!
Washington, DC
July 1, 2025
I needed an award shipped quickly, and DIY Awards came through on time with an award that looked even better in person than on the website. When DIY emailed me the proof and I quickly responded that I approved of the proof, within minutes I received another email back confirming they received my approval--those three emails were all done within 30 minutes! The award I ordered was crystal, and looked perfect. It was very well packaged in a nice box, with custom fitted foam to protect the award. I would highly recommend DIY Awards, especially if you're a procrastinator like me!
From start to finish
Willowbrook, IL
July 1, 2025
From start to finish, everything went smoothly. Ordering was straightforward, communication was clear and timely, and the final product exceeded my expectations.

The plaque looks beautiful — truly excellent craftsmanship. I couldn’t be happier with how it turned out.

I appreciate the outstanding service and will recommend your company to others.
The quickness in response
Brooklyn, NY
June 28, 2025
The quickness in response, the attention to detail.
Was having some trouble with design
Pittsburg, TX
June 26, 2025
Was having some trouble with design. Recieved excellent help over the phone. Had my approval proof within hours. It was perfect. Placed order with express delivery. Got my delivery 5 days early. It was perfect. I will recommend diyawards to everyone.
Another pleasant transaction.
Wasilla, AK
June 26, 2025
Another pleasant transaction.

Done well and on time!

Thanks
You guys are Awesome!!
Springboro, OH
June 26, 2025
This was probably my 5th order from you and I am always impressed with your fast email communications and speed that I receive the awards.

Great Job!! Thanks
Quality on Time
Palatka, FL
June 25, 2025
Product was high quality and arrived timely.
The products sold and engraving is…
Pittsburg, CA
June 25, 2025
The products sold and engraving is incredible
All items ordered arrives ahead of time before the deadline. I love having the ability to create awards that are very profound and touching to those receiving the awards.
Awesome company.
I only order awards from DIY.
Great Product and Experience
Ruskin, FL
June 21, 2025
I had a great experience. The approval email came in same day and shipping confirmation within 24 hours. The award looks wonderful and is of excellent quality plus it arrive a day early.
Plaque
Middlebury, CT
June 20, 2025
It was a beautiful plaque and they made sure the dates and years were what we wanted on it
Will definitely use DIY Awards again!
Lancaster, TX
June 19, 2025
Communication was quick (next day), and accurate. Shipping was great with no damage. Turnaround time was acceptable at two weeks.

Will definitely use DIY Awards again!
patient and helpful
DAYTON, OH
June 19, 2025
Responds quickly and gives what the customer wants.
Beautiful product and quick delivery
Upper Marlboro, MD
June 17, 2025
Beautiful product and quick delivery
DIY has wonderful customer service reps…
Baltimore, MD
June 17, 2025
DIY has wonderful customer service reps and great products at very reasonable prices.
The ordering process and delivery were…
Los Angeles, CA
June 17, 2025
The ordering process and delivery were very quick. The quality of the work is excellent.
The ease of order
Bowie, MD
June 17, 2025
The ease of order, the promptness of the designer and the delivery - top notch!!!
Fast easy and great product
Artesia, NM
June 17, 2025
Fast easy and great product
The award was exactly what the picture…
Elkins, WV
June 10, 2025
The award was exactly what the picture looked like.
Thank you
Great Experience with DiyAwards
Manassas Park, VA
June 10, 2025
The on-line order platform works great, as it's followed up by and with the proof prior to the start of the job.
I really appreciated the experience
Fort Worth, TX
June 5, 2025
I really appreciated the experience, effectiveness, quality, and professionalism of DIY AWARDS. I will recommend their service in the future and be a returning customer for all other endeavors.
I had a little problem in layout work…
Elkin, NC
June 3, 2025
I had a little problem in layout work and wished I could have had some technical support. Was told did not have that.
But was able to get it worked out on my end.

The final product came out as hoping and all is fine.
Thank you.
Service reps were very helpful
Burnsville, WV
June 3, 2025
Service reps were very helpful, helped guild me thru the creating and buying process, workmanship was top notch and it was delivered was a week sooner than it was to be delivered, very satisfied
Great Service and Product
Epping, NH
June 3, 2025
We continue to order from DIY Awards because their product is the best available. If you are looking to purchase a memorable product, DIY should be your primary source.. Great products. Great value. Excellent customer service. All hallmarks of a company that values your business.
Retirement Gift
Findlay, OH
June 3, 2025
The sturdy weight of the award!! The printing on the award!! Super satisfaction from all who donated to the cause, of the award!!

Greatly Satisfied !!!!!
Perfecto
Howell, NJ
May 30, 2025
The plaque came out beautiful and perfectly engraved. It was finished and delivered earlier than the time I was expected.
Great sevice
Conroe, TX
May 29, 2025
Great sevice, they also met my expedited date! This custome award was easy to design plus no one else got closed on making the date needed!
Absolutely Perfect Experience!
San Francisco, CA
May 29, 2025
The personalization requirements were met flawlessly, and the artwork mock-up we received for proof matched the final product exactly, actually, it looked even better in person! Customer service was outstanding, attentive, responsive, and on top of everything. The order arrived ahead of schedule, and the entire process was smooth from start to finish. Thank you so much for the exceptional service and quality!
Great product and ordering process
Chicago, IL
May 28, 2025
Great product and ordering process, we are extremely please with the end result. Thank you!
Great Service Every Time
Santa Clara, CA
May 28, 2025
Since 2012, Vanguard Music and Performing Arts has used DIY Awards to create our Hall of Fame crystal awards. We have remained loyal customers because of their excellent quality and customer service.

They are a great resource that we can depend on. We know the awards will be perfect and delivered on time.

Thank you,
Marilyn Gill
VMAPA Hall of Fame Committee Chair
*web-site was very user friendly
Williston, ND
May 27, 2025
*web-site was very user friendly - loved it !
* received product in very timely manner
* shipping packaging was very satisfactory
Very helpful and nice to work with.
Harrisburg, PA
May 27, 2025
Very helpful and nice to work with.
Exceeded expectations!
Hazen, ND
May 24, 2025
Very easy website / design template to navigate; finished product exceeded expectations.
Leadership was beyond thrilled!
Annandale, VA
May 23, 2025
Such great quality! It's precise, vividly colored and heavy weighted! Very prestigious.

10/10 on their customer service and delivery teams.
create your own unique design
Tucson, AZ
May 22, 2025
the create your own unique design, making it really easy to work on system. I would use this company for upcoming plaques for the department.
Two years in a row we are happy…
Zebulon, GA
May 22, 2025
Two years in a row we are happy customers.
the quality and the response time is…
RANCHO DOMINGUEZ, CA
May 21, 2025
the quality and the response time is simply outstanding! DIY will always have our business
Beyond Expectations
Kenilworth, NJ
May 21, 2025
I started researching different ideas for a gift to thank someone who has tutored my son for about six years. After searching the internet I came across DIY AWARDS and started to look closely at their gift ideas. Their web site was very easy to navigate and selected and ordered a crystal inscribed table top gift. My order selection was proof read with minor recommendations and confirmed. The order was shipped and arrived ahead of the scheduled date. After inspection of the packaging and gift it appeared that the gift box was damaged during shipping. I contacted DIY AWARDS and within a few days received a replacement box. I absolutely will be making additional purchases and making recommendations to others looking for new ideas to view their web site.
Fast customer service
Crete, IL
May 20, 2025
Fast customer service. The award was made with high quality and attention to detail. The delivery time was a lot faster that predicted. Over all AMAZING!!
Superior quality
Boyertown, PA
May 20, 2025
Superior quality, quick response, accurate, received promptly, would highly recommend, better than expected
We love dealing with DIY Awards
Gilroy, CA
May 20, 2025
We love dealing with DIY Awards. Orders are fulfilled in a very timely fashion and always looks wonderful.
Great product
Whiting, ME
May 20, 2025
When talking to the design team, they were very helpful in the product came out amazing. Thank you.
Always quick and beautiful work!
Rockville, MD
May 20, 2025
Always quick and beautiful work!
The award was perfect with no flaws
Melbourne, FL
May 20, 2025
The award was perfect with no flaws. Fast shipping!
love the products
Grain Valley, MO
May 16, 2025
love the products, arrives in great shape and timely. great communication from the company
1-50 of 7536 Reviews