Customer Reviews 5,044

Excellent
95.8% (4842)
Great
3.2% (158)
Average
0.4% (21)
Poor
0.2% (8)
Bad
0.3% (15)

Review Comments About:

Product Quality 2,201 Reviews
Customer Service 1,873 Reviews
Shipping & Delivery 1,151 Reviews
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Very communicative and responsive…
La Mesa, CA
Verified Purchaser
2 hours ago
Very communicative and responsive during the design process. DIY added suggestions and followed my wishes as requested. The end product (a special award for an Outstanding Police Officer of the year) was breathe taking when presented in front of the whole department. Couldn’t be happier.
“THANKS” DIY !!!
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The product I ordered was way beyond my…
Orlando, FL
Verified Purchaser
February 26, 2021
The product I ordered was way beyond my expectations. It was absolutely perfect.
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It is always a pleasure…
Washington, DC
Verified Purchaser
February 23, 2021
It is always a pleasure working with the staff at DIY awards. They always meet your expectations and go above and beyond in making modifications to the requested artwork. I always look forward to working with the team!
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Great Customer Service
Austin, TX
Verified Purchaser
February 23, 2021
One of the awards we ordered had some minor color flaws. I took a pic and sent the info to customer service. They immediately ordered a replacement at no cost to be shipped in a day or so. That's the way customer service should be!
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I've ordered from DIY Awards for…
Miles City, MT
Verified Purchaser
February 23, 2021
I've ordered from DIY Awards for several years now, and have always had excellent service, very fast turn-around, and quick delivery. I highly recommend DIY Awards!
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Great service
United States
Verified Purchaser
February 19, 2021
Great service! These guys know what they are doing,so dedicated nice and pleasant,they are very quick,reasonable price and they give you more knowledge,highly recomended
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Great Gift
Clinton, MD
Verified Purchaser
February 17, 2021
Ordered rectangle retirement plaque and it was absolutely loved it. Great quality and a beautiful gift. The recipient loved it!
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Gift purchase
Thurmont, MD
Verified Purchaser
February 17, 2021
The gift purchased was for a retiring minister. The website is
user friendly. Customer service was excellent. They answered
all questions and the gift we chose came promptly. The crystal
bible we chose was beautiful and received many compliments.
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Very easy ordering process
Sykesville, MD
Verified Purchaser
February 16, 2021
Very easy ordering process, and super quick turn-around!
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All went well...
Chicago, IL
Verified Purchaser
February 16, 2021
All went well, from the ease of use on their website, to submitting requests and finalizing the order. They were very timely and responsive, great to work with.
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I ordered this plaque for my dad best…
Middletown, DE
Verified Purchaser
February 11, 2021
I ordered this plaque for my dad best friend. She needed to give her husband a gift and she loved it. It looks very nice in person. The company did a great job by adding everything like we added the same which is a plus. I would definitely use this site and order for in the future.
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Beautiful awards and excellent service.
Libertyville, IL
Verified Purchaser
February 11, 2021
Beautiful awards and excellent service.
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Great Product
Pineville, LA
Verified Purchaser
February 11, 2021
A great product that was exactly what I expected when it arrived.
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I have ordered over 20 Awards from you
East Northport, NY
Verified Purchaser
February 11, 2021
I have ordered over 20 Awards from you, all have been done on time and professionally. I will continue to use your services .
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DIY Awards - The Professionals
Santa Clarita, CA
Verified Purchaser
February 11, 2021
Your production left recipients and guest gaping because of your superb work of art.
I will recommend companies and colleagues to use your company and i will use you again
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Outstanding quality
Chula Vista, CA
Verified Purchaser
February 10, 2021
Outstanding quality. I was amazed at the quick turn around. I ordered this on Friday, selected expedite shipping, and received the award in 2.5 days over the weekend, received on Monday morning! Wow! Very heavy, high quality! Email response for proof can within a few hours. The recipient was very pleased. Highly recommended!
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Award appreciation plaque
Neosho, MO
Verified Purchaser
February 10, 2021
The award plaque purchased was done beautifully and received on time in perfect condition.
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I am pleased with the the plaque…
Liverpool, NY
Verified Purchaser
February 10, 2021
I am pleased with the the plaque overall! I think it’s going to make a beautiful retirement gift for my co worker, thank you!
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Time response
Auburn Hills, MI
Verified Purchaser
February 10, 2021
Time response! Great Team to work with.
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Fantastic work!
WINCHESTER, KY
Verified Purchaser
February 10, 2021
Fantastic work!! Fast and easy ordering and shipping.
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I did the standard shipping and it came…
Page, AZ
Verified Purchaser
February 10, 2021
I did the standard shipping and it came really quick. It also came out really nice my boss loves it
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Fantastic
Los Angeles, CA
Verified Purchaser
February 10, 2021
Fantastic, easy ordering and fast service
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Excellent art work
Hutchinson, KS
Verified Purchaser
February 9, 2021
Excellent art work. The proof came back fast and the award was done in no time. Looks excellent. I plan on purchasing another one for another employee in a month or so.
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They produce a quality product
ORLANDO, FL
Verified Purchaser
February 9, 2021
They produce a quality product. I am so glad I stumbled acoss this company online. Their crystal awards are very classy and elegant. we are a committed customer for sure!
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Very fast artwork and shipping.
Carmi, IL
Verified Purchaser
February 9, 2021
Very fast artwork and shipping.
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Beautiful Award
Pickerington, OH
Verified Purchaser
February 9, 2021
Beautiful Award. We will be a customer again.
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I have been a repeat customer for years…
Jacksonville, FL
Verified Purchaser
February 9, 2021
I have been a repeat customer for years now and I have to say that not only am I pleased with the selections, but the employees are pleased as well. These plaques are well worth it.
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Excellent Service!
Broken Arrow, OK
Verified Purchaser
February 9, 2021
Excellent Service!

Submitted my order and received email with mockup next day.

Received item I ordered exactly when they said I would.
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They are very prompt in answering and…
3 Cities, MD
Verified Purchaser
February 9, 2021
They are very prompt in answering and detail oriented. I have emailed requests and they are able to address them quickly and accurately. I would recommend working with them!
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Retirement Gift
Logansport, IN
Verified Purchaser
February 7, 2021
We love the Crystal Book Award we purchased for our pastor that was retiring. Very beautiful and very well made. Very speedy in proofing, processing, manufacturing, and shipping. Great people, thank you very much.
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Prompt service and courteous.
Mount Enterprise, TX
Verified Purchaser
February 4, 2021
Prompt service and courteous.
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The award looked great
Braselton, GA
Verified Purchaser
February 4, 2021
The award looked great, and arrived a week before schedule.
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The award came before it was scheduled…
Houston, TX
Verified Purchaser
February 3, 2021
The award came before it was scheduled and the award was just beautiful & she loved it & proudly displays it on desk. We will definitely get our next awards from DIY Awards. Thank you, you made our organization look like a sheHero. Godspeed & Stay Safe.
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Beautiful and exactly as promised!
HAMILTON, TX
Verified Purchaser
February 3, 2021
Beautiful and exactly as promised!

Was an easy process. Customer service was patient as I made multiple changes. Arrived quickly as promised. Stunning item.
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OUTSTANDING CRAFTSMANSHIP AND CUSTOMER SERVICE
Pearland, TX
Verified Purchaser
February 2, 2021
The site was extremely easy to review. Once I selected the item we wanted to purchase we made the buy and were immediately sent a text informing us they received the purchase request. The subsequently sent another text asking us to verify the inscribing that was going to be placed on the item before they proceeded with completion on the beautiful artwork we elected for someones 50th wedding anniversary. END ITEM WAS EXACTLY WHAT WE ORDERED AND THE QUALITY OF WORKMANSHIP WAS WORTH EVERY PENNY SPENT ON THE GIFT.
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My item looks excellent
Las Vegas, NV
Verified Purchaser
February 2, 2021
My item looks excellent
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Everything was perfect
SKOKIE, IL
Verified Purchaser
February 2, 2021
Everything was perfect. Order was received within 3 days of being placed, Very pleased.
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Once again another seamless order
Portland, OR
Verified Purchaser
February 2, 2021
Once again another seamless order. They were able to quickly pull up my order from last year, swap out and change names and figures. This was the most painless ordering process ever!
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I have not provided it to my husband…
Manassas, VA
Verified Purchaser
February 2, 2021
I have not provided it to my husband yet as his birthday is this month, hence my delay on this review. However, it looks great! Exceeds my expectations!
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DIY Awards is the Best!!!!
Raleigh, NC
Verified Purchaser
February 2, 2021
I use them every year for our sales awards... great selection, fast shipping, quality and customization. The prices cannot be beat!!
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Beautiful award.
Cochranton, PA
Verified Purchaser
February 2, 2021
The award I chose was beautiful-because I needed it quickly I did pay for Expediated shipping and it was unbelievably here in two days after they reviewed my order to made sure that the finished product was what I had chosen-I would highly recommend this company – the finished product was beautiful and will surely be a treasured memory for the recipient.
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We are extremely pleased with the…
Hinsdale, IL
Verified Purchaser
February 2, 2021
We are extremely pleased with the award. It is pure perfection.
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1st rate..!!
Fairfield, CA
Verified Purchaser
January 29, 2021
The whole process from ordering then getting the proof to approve before they make the item to insure everything is just right was 1st rate..!! Brought tears to my wife's eyes for our 30th anniversary..!! Thanks DIY
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Quality was excellent
Baytown, TX
Verified Purchaser
January 29, 2021
Quality was excellent. I ordered the award on a Tuesday, it was delivered two days later. pricing was reasonable. I will use this company again.
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Excellent and prompt service!
Oxnard, CA
Verified Purchaser
January 29, 2021
Excellent and prompt service!
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Service was efficient and product was…
Canada
Verified Purchaser
January 28, 2021
Service was efficient and product was high quality. It was great that the package arrived 5 days earlier than expected.
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Our award was beautiful
Warrenton, GA
Verified Purchaser
January 27, 2021
Our award was beautiful.
Thank you
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15 year anniversary
Topeka, KS
Verified Purchaser
January 27, 2021
My first time ordering and I couldn't be happier! The heart I ordered looked beautiful and it arrived a lot quicker than I thought it would! Will definitely order again!
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You guys did two retirement plaques for…
Solon, OH
Verified Purchaser
January 27, 2021
You guys did two retirement plaques for me and both were nicely done.
I will recommend your service to friends and family. And I will use DIY Awards again.
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I researched plaques on-line and found…
Lithonia, GA
Verified Purchaser
January 27, 2021
I researched plaques on-line and found DIY Awards. I was able to design my plaque and submit it to be proof read and return to me for my final approval. Then my plaque was delivered to me within a week.
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