Customer Reviews 7,126

5 Excellent
95.8% (6853)
4 Great
3.1% (211)
3 Average
0.5% (31)
2 Poor
0.2% (11)
1 Bad
0.4% (20)
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Review Comments About:

Product Quality 3,123 Reviews
Customer Service 2,471 Reviews
Shipping & Delivery 1,624 Reviews
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Reply from DIY Awards
Great quality. Great products. On time shipping/
St. Louis, MO
September 3, 2024
Great quality. Great products. Great communication/ Customer care!! Everything’s perfect!! Best in business,
I had large 16 items orders/ each order was shipped delivered perfectly!!
Very well made and the employee loved…
Jacksonville, FL
September 3, 2024
Very well made and the employee loved it.
Great finished product
Tecumseh, MI
September 3, 2024
Great finished product! Perfectly done. Thank you!!
DIY Awards Is the BEST!
Roswell, GA
September 3, 2024
DIY Awards always deliver a quality product on time with dazzling results.
Top notch
Gill, MA
September 3, 2024
Top notch, excellent product, quick delivery. Highly recommend! Will use again.
Long-Time Customer
HOUSTON, TX
September 3, 2024
We have been using DIY Awards for years - partly for the consistency of appearance on our Service Awards, but partly because they are fast and accurate. I highly recommend using them.
This is a third time of order from DIY…
Wasilla, AK
September 1, 2024
This is a third time of order from DIY Awards. I was really happy with all my orders and so where the people who received the awards/gifts. The order process was really straight forward and easy. On my last order I asked DIY awards to expedite the process and they did everything they could for me to receive the order ASAP! Will definitely be ordering from them again and also will be recommending them to my friends and colleagues.
Ordered from them multiple times now!
Aurora, CO
August 30, 2024
Ordered from them multiple times now. The awards show up in professional, neatly packaged boxes that look good enough to hand over to the recipient as is. The material is always high quality, the shipping is fast, and they are exactly as described on the website. I’ll never use anyone else. 10/10 recommend!
The awards were beautiful
Toms River, NJ
August 29, 2024
The awards were beautiful! Loved how it was corrected for any grammar mistakes. The recipients loved them!
Thank you.
I received my order of an award for my…
Gilbert, AZ
August 28, 2024
I received my order of an award for my partner who is retiring after 25 years as a police officer. The quality of work was way beyond my expectations and I'm positive this gift will be displayed for years to come. Ordering to delivery was extremely easy.
Great Service, Great Product
Lansing, MI
August 28, 2024
Incredibly quick turn around. Product arrived within three days. Looks beautiful and high quality. Customer service was quick to send a draft and was happy to take edits/suggestions.
Excellent
New York, NY
August 27, 2024
Excellent. As always.
VERY fast shipping!
Bentonville, AR
August 27, 2024
VERY fast shipping and the glass award looks great! Well packaged. This is our second order and we'll buy from them again.
Wonderful service.
2 Different , CA
August 27, 2024
Wonderful service.
Faster than expected turnaround time.
Epping, NH
August 27, 2024
Faster than expected turnaround time.
Superior Service!
Upper Marlboro, MD
August 23, 2024
Excellent products, great selections, and superior service
A Great Retirement Award
Springfield, OH
August 22, 2024
I was looking for a great award to present to a very valuable member of our team who is retiring. I could not have dreamed up a better gift than the one I just received from you. You folks have a great product that I will definitely use again. For most of us we do not plan very well so we expect that people like you will respond immediately. You completely went beyond expectations. You did more than what you said and the award arrived sooner than promised. I was extremely pleased with both the quality and speed of delivery.
A trusting partner
Stanhope, NJ
August 22, 2024
I was in a bind to get a plaque in 4 days. Every place i checked would be at least 7 days and that would have been too late. I found DIY Awards. I spoke with Jonathan and he said "if you send us your choice and text, we will send you a proof by latest 8am the next days and if you approve the proof that day, you will get your plaque on Friday". That was Tuesday. I sent the plaque choice and the text that same Tuesday. The same Tuesday I received the proof. I approved the proof and the next day (Wednesday) I received an email that the plaque is mailed and will be received on Thursday. And on Thursday, there was my plaque, exactly as expected. You go DIY.
Very beautiful high-quality awards
Bardstown, KY
August 21, 2024
Very beautiful high-quality awards
Quick turnaround and verification of…
Catonsville, MD
August 21, 2024
Quick turnaround and verification of order.
EXCELLENT SERVICE AND PRODUCE
Johnstown, PA
August 21, 2024
We have purchased several crystal plaques (flag with thin blue line) from DIY Awards and have always received excellent customer service and a quality produce. Everyone who sees the plaque remarks about how beautiful it is.
Excellent service!!
Big Spring, TX
August 20, 2024
The whole ordering process was easy and efficient. The communication was superb and the final product was absolutely gorgeous. I was highly pleased, especially when the product arrived earlier than expected. I will definitely order from here again. Thanks DIY Awards!!!
It was very easy to design my plaque
Tecumseh, MI
August 20, 2024
It was very easy to design my plaque. I asked a couple questions and was promptly answered. And the results are absolutely marvelous. Perfection!
Very nice and heavy
ASHTON, MD
August 15, 2024
Ver satisfied
Always the Best
Easton, MD
August 14, 2024
I have used DIY Awards perhaps 10 times for gifts for retiring employees. Always amazing work and incredible customer service. They do a great job and have never disappointed.
Retirement Award
Shelbyville, KY
August 14, 2024
Ever step was very east to use. Designing, proofing, and then when the finished product was delivered it is beautiful. Our Logo look fantastic.
Superb product, excellent service!
Epping, NH
August 13, 2024
The company promises a mock up of their awards within 24 hours. It didn't take that long. Had a review copy before the close of business. Extremely efficient. The quality of their product is superb. After receiving my first order I was so impressed with the quality, care taken in packaging and quick delivery, I ordered a second award for a different employee. I recommend DIY Awards without hesitation.
The ordering was easy and delivery was…
Rancho Cucamonga, CA
August 13, 2024
The ordering was easy and delivery was quick. This is the 3rd purchase I've made so far and I have received compliments on the final product.
Very pleased with the service
WINTER HAVEN, FL
August 13, 2024
Very pleased with the service, and the final product. They have a great customer service and will answer any questions or concerns you have about your order very promptly.
The product was very professional,and…
MONTGOMERY, AL
August 13, 2024
The product was very professional,and the customer service was outstanding
Customer service
Sparta, TN
August 8, 2024
Customer service
Excellent Awards
Philipsburg, PA
August 7, 2024
Great quality and ease of customization tools!
The DIY Awards teams did an amazing job!
ELGIN, IL
August 7, 2024
The DIY Awards teams was very professional and timely! We actually got the awards ahead of the estimated date they gave us. The awards were well made and the crystal etching was clean and legible. We were all very happy with the quality and overall look of the product we received.
There was no delay in your part to…
Noatak, AK
August 6, 2024
There was no delay in your part to start the order process right away, and we got the product early enough.
We needed this quickly and you got it…
North Arlington, NJ
August 6, 2024
We needed this quickly and you got it to us before the scheduled date which was perfect. I highly recommend your website.
The turn around time was impeccable
Melbourne, FL
August 6, 2024
The turn around time was impeccable. The awards were very professionally done and were of the highest quality. I had 3 custom retirement awards made and they all came out fabulous. I highly recommend this company!
Very easy to navigate website
Litchfield Park, AZ
August 6, 2024
Very easy to navigate website, product arrive just as we designed it.
Pastor & First Lady crystal plaques…
District Heights, MD
August 6, 2024
Pastor & First Lady crystal plaques were beautifully designed with quality material. Very pleased!!
I like the work that they do
Chicago, IL
August 6, 2024
I like the work that they do
Exceptional presentation and build…
Ringwood, NJ
August 2, 2024
Exceptional presentation and build quality. Exceeded my expectations.
Exceptional Staff and Product
Johnstown, PA
July 31, 2024
We have purchased several of the crystal plaques from DIY Awards, and the quality is exceptional. All officers and commissioners who have been given a crystal plaque were very pleased. Also, the DIY staff goes above and beyond to help make the purchase a very easy experience.
I am extremely satisfied with the…
New York, NY
July 31, 2024
I am extremely satisfied with the product. It is amazing.
Posted examples were very helpful
Sylvania, GA
July 31, 2024
Posted examples were very helpful in creating an award.
Excellent quality products
Brooklyn, NY
July 30, 2024
Excellent quality products! Second time I’ve used them. This time I ordered two personalized items on very short notice for when I needed them and had them within a couple of days. I highly recommend this company.
Easy ordering process.
Salisbury, MD
July 30, 2024
Easy ordering process.
First time working with this company…
FUQUAY VARINA, NC
July 25, 2024
First time working with this company and they exceeded my expectations. They proof read what I overlooked and corrected my error, their recommendations in certain colors made sense over what I had selected. Sometimes we think of ourselves as pros in the ideas we come up with, but we are reminded that there’s someone else that is more experienced and knowledgeable in what they do. Thank you for making the occasion unforgettable.
Easy to review all options
RALEIGH, NC
July 25, 2024
Easy to review all options, submit alterations, and get a final blueprint approved. All within less than as day. Best of all, extremely fast delivery.
Great product and service
Watertown, CT
July 25, 2024
Great response and quick delivery. Product is great. Highly recommend
The crystal plaque was great in quality…
Ruffs Dale, PA
July 24, 2024
The crystal plaque was great in quality and arrived on schedule.
Quality Product; Fast Delivery
San Antonio, TX
July 24, 2024
I was able to find the item needed, make revisions in the personalization; and get the product one day well ahead of the scheduled delivery. The company had a quick respond time to questions which made for a smooth ordering process.
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