Customer Reviews 4,234

Excellent
95.7% (4059)
Great
3.4% (140)
Average
0.5% (19)
Poor
0.1% (5)
Bad
0.3% (11)

Review Comments About:

Product Quality 1,875 Reviews
Customer Service 1,619 Reviews
Shipping & Delivery 952 Reviews
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Easy process!
Charlotte, NC
Verified Purchaser
16 hours ago
Easy process! I was informed of every step of the process. I appreciate the care to get it right the first time.
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Printing on the item is very small…
WAPPINGERS FALLS, NY
Verified Purchaser
17 hours ago
Printing on the item is very small can’t hardly read it!
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The service was impressive
Bremerton, WA
Verified Purchaser
19 hours ago
The service was impressive; very quick.
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Amazing Service
Fort Myers, FL
Verified Purchaser
27 hours ago
Amazing service! Very responsive to my request and revising for me to perfection.
Thank you.
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Incredible service and quick turnaround.
Red Wing, MN
Verified Purchaser
37 hours ago
Incredible service and quick turnaround.
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Beautiful Awards and Excellent Customer Service!
Lowell, AR
Verified Purchaser
38 hours ago
I inherited my position when my boss retired and she left me a note about how to order our service awards. I dropped the ball, and was kind of in a rush to get a couple of them, but couldn't figure out how to reorder and get the same design, but different names and dates. I emailed customer service what I needed and they translated it to production perfectly! I received both of the awards that I needed and they are gorgeous! You can't get anything more impressive and the customer service outdoes every other experience I have had with other companies. Thanks guys! More orders to come!
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Quick
Fort Walton Beach, FL
Verified Purchaser
39 hours ago
Quick, precise, and beautiful. A bit pricey but people love the trophies.
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Very accommodating
White Pigeon, MI
Verified Purchaser
42 hours ago
Very accommodating. Wanted to change our order regarding size of award and they made that change without any issues. Friendly customer service. Will use in the future and recommend others to do the same.
The order was received much faster than anticipated and it was beautifully done.
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Super satisfied with product and experience-would highly recommend!
New York, NY
Verified Purchaser
42 hours ago
This was a gift for my sister who retired from the NYPD last year. She loved it! She sent me a pic of it, and it looked really nice. The customer service was superb. A mishap was on my order, but I was emailed before the final product was done and I was able to correct it right away. The call was answered promptly, courteously and efficiently. The product was delivered earlier than projected. I am super satisfied with the company, the service, the delivery and the product.

Thank you!!
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I've placed 2 orders with DIY
Bedford, TX
Verified Purchaser
44 hours ago
I've placed 2 orders with DIY, and both times the customer service was 5-star and the product is absolutely beautiful!
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Excellent Experience Start to Finish
Yalesville, CT
Verified Purchaser
44 hours ago
Excellent experience from start to finish!! The website was very easy to navigate and I loved the fact that I was able to create a personalized award but still had the option of grabbing ideas, quotes, and wording from some of the samples on the website. Once I created the order and the proof was sent over to me to review, DIY Awards was wonderful in helping make the changes I thought were necessary and they did so in a timely manner being sure to reply to me within 15 minutes of emailing them back. Lastly, once I approved the proof I had the award at my door in less than a week; this was an all around excellent experience and I would recommend DIY Awards time and time again.
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Always great customer service and very…
Brentwood, CA
Verified Purchaser
45 hours ago
Always great customer service and very quick turnaround. Thank you!
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EXTREMELY PLEASED!
Farmersville, OH
Verified Purchaser
January 21, 2020
EXTREMELY PLEASED!

My Soldiers and I are extremely pleased with the way the piece turned out. Turn around time from proof of design to receipt was unbelievable-two days as compared to the anticipated seven.

I will definitely use this company again when the need arises!!!

Keep up the great work!!
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Very impressive.
Rockford, IL
Verified Purchaser
January 21, 2020
Very impressive.
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Easy to navigate
Ashaland , OH
Verified Purchaser
January 21, 2020
Easy to navigate. you were very prompt!
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Awesome and prompt
Houston, TX
Verified Purchaser
January 21, 2020
Awesome and prompt
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Fast delivery
Bokeelia, FL
Verified Purchaser
January 21, 2020
Fast, courteous service. Great selection. So easy to use website!
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Beautiful product
Cottondale, FL
Verified Purchaser
January 21, 2020
Very easy to customize your award. The products are stunning and delight each time we present them.
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The crystal plaque that I purchased for…
Edgewood, MD
Verified Purchaser
January 21, 2020
The crystal plaque that I purchased for my Mom in honor of her serving 50 years on the choir at our church was beautiful. The quality was great! She will forever cherish it. Thank you so much. It turned out better than I had imagined it would look.
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Multiple Orders
Anaheim, CA
Verified Purchaser
January 19, 2020
Multiple orders and all have been speedy and problem free. Best of all the awards look impressive and feel substantial.
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Very helpful and knowledgeable staff
Acushnet, MA
Verified Purchaser
January 18, 2020
Very helpful and knowledgeable staff. Impressed with the professionalism.

Thank you!
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Amazing award
Sioux Center, IA
Verified Purchaser
January 17, 2020
I ordered the Crystal Tower Police Thin Blue Line Award 8" With Colorfill. It turned out amazing. The lettering and our patch design was perfect. Very high quality and an excellent piece of art.
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Excellent and timely service.
Columbia, SC
Verified Purchaser
January 17, 2020
Excellent and timely service.

First time order and extremely pleased! Quick , easy and very helpful.
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DIY Awards continues to provide great…
Rosemont, IL
Verified Purchaser
January 16, 2020
DIY Awards continues to provide great products and customer service. They are quick and provide high quality output. We will definitely use them again.
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Excellent Customer Service
Gilroy, CA
Verified Purchaser
January 16, 2020
Excellent Customer Service
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Professional & quick from design to…
Hillside, NJ
Verified Purchaser
January 16, 2020
Professional & quick from design to production. Full array of products for all occasions. Highly recommend.
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We loved the placque
Jacksonville, FL
Verified Purchaser
January 15, 2020
We loved the placque
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your products are wonderful
El Paso, TX
Verified Purchaser
January 15, 2020
your products are wonderful. Especially since you can personalize them. It adds so much to a gift. love how I received a call to check my email to ensure that everything was correct before it was sent to production. Also giving the delivery date is great. Love your company and will be a continuous customer
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Excellent work
King City, CA
Verified Purchaser
January 15, 2020
Excellent work, this was the 3rd award I have purchased, I will definitely buy my awards here.

Don
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I love it!
vancouver, WA
Verified Purchaser
January 15, 2020
I love it, but little too expensive
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Excellent service
Edison, NJ
Verified Purchaser
January 15, 2020
Excellent service
DIY was very helpful and responsive in helping me design my retirement plaque and the they turned it around in less than a week. The plaque is beautiful and the of very high quality.
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Beautiful Awards
Manassas, VA
Verified Purchaser
January 14, 2020
Fair pricing for a heavy weight, beautiful crystal award for our salesperson of the year. The first one was delivered and it had a word that was a little bit crooked. I sent them a picture and they replaced it right away, at no charge. I am very pleased and will use them again!
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The shield plaque that I requested was…
Ringwood, NJ
Verified Purchaser
January 14, 2020
The shield plaque that I requested was created and delivered quickly and looked very professional.
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I needed an award in less than 1 week
Las Vegas, NV
Verified Purchaser
January 14, 2020
I needed an award in less than 1 week, and they were able to deliver. The award looked great when received and actually came a day earlier than expected. I am more than happy with the results!
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The plaque was beautiful and my boss…
Phoenix, AZ
Verified Purchaser
January 14, 2020
The plaque was beautiful and my boss loved it.
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Great service and prompt delivery.
Thorndale, TX
Verified Purchaser
January 14, 2020
Great service and prompt delivery.
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Supplier of the Year Award
Austin, TX
Verified Purchaser
January 14, 2020
We are always enthused about awarding our suppliers with the DIY Award, and the feedback from our suppliers is always extremely positive. They are proud to receive and display the award.
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Great customer service and finished…
Redding, CA
Verified Purchaser
January 14, 2020
Great customer service and finished product
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Great Job
United States
Verified Purchaser
January 13, 2020
Great Job! Thank you!
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Great job even though I made a mistake…
Philadelphia, PA
Verified Purchaser
January 9, 2020
Great job even though I made a mistake in spelling a name Felicia was misspelled (Felecia) but that was my fault Google failed me.Your work is awesome. Be back soon
Thanks again
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Wonderful experience
Kinston, NC
Verified Purchaser
January 9, 2020
Wonderful experience. Product was great and I received it very quickly.
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Easy to use
Camarillo, CA
Verified Purchaser
January 9, 2020
Easy to use, on time, quality!
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Service is excellent
Warren, MI
Verified Purchaser
January 9, 2020
Service is excellent. Very prompt, high quality awards with professional guidance offered on design.
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Fast efficient service with quality…
Lenoir, NC
Verified Purchaser
January 9, 2020
Fast efficient service with quality products.
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Simply Outstanding service and quality!
Spring Hill, TN
Verified Purchaser
January 8, 2020
Simply Outstanding service and quality!
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We were so please with how easy the…
Minneapolis, MN
Verified Purchaser
January 8, 2020
We were so please with how easy the process was and just
astounded with the plaque! Overall was a really great experience and thank you for you doing such an awesome job! We will be using you again and referring you to others!
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Reasonable turnaround time
Eureka Springs, AR
Verified Purchaser
January 8, 2020
Reasonable turnaround time. Award was very nicely done. Will be using this service again in the future.
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I loved the plaque
Ocala, FL
Verified Purchaser
January 8, 2020
I loved the plaque. I waited to the last minute to order but you guys still got it there on time. I will order again.
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Satisfied customer
CENTRALIA, IL
Verified Purchaser
January 7, 2020
I received a respond within 24 hours with my proof attached. My award arrived days before the expected delivery. I was very satisfy with my overall experience.
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Best service ever!
San Diego, CA
Verified Purchaser
January 7, 2020
Best service ever!
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1-50 of 4234 Reviews