Customer Reviews 4,703

Excellent
95.7% (4509)
Great
3.4% (153)
Average
0.4% (20)
Poor
0.1% (7)
Bad
0.3% (14)

Review Comments About:

Product Quality 2,067 Reviews
Customer Service 1,760 Reviews
Shipping & Delivery 1,060 Reviews
Filter by: a
very good experience
United States
Verified Purchaser
32 hours ago
very good experience
Read more
Reply from DIY Awards
Read more
Great service and product!
Arlington, VA
Verified Purchaser
40 hours ago
Very easy to work with and provided a great product.
Read more
Reply from DIY Awards
Read more
After I placed my order
NORTH EAST, PA
Verified Purchaser
47 hours ago
After I placed my order, and did not respond to approval, I was contacted in a very short period of time to look for my approval email. It was located in my "junk" mail. Representative I spoke with was very easy to talk with and we were able to confirm my approval while on the phone. After my approval the crystal award was shipped and received in a very efficient time. The award itself is very well done, and I am very pleased with the results.
Read more
Reply from DIY Awards
Read more
The product arrived well before the…
Fultonville, NY
Verified Purchaser
September 23, 2020
The product arrived well before the promised date, which was good as I paid the higher postage fee. There service and product was exceptional. The quality of the product appears to be very good. It is not a cheap looking product. My wife was very happy with it.
Read more
Reply from DIY Awards
Read more
Executive Pastor
Fayetteville, NC
Verified Purchaser
September 23, 2020
We've used DYI for years now for special awards. The service is always prompt & the products are always impressive. This is our "Go To " for personalized awards.
Read more
Reply from DIY Awards
Read more
Impressed
Leawood, KS
Verified Purchaser
September 23, 2020
Beautiful work product. They reached out with better design suggestions and ended up incorporating our logo in the background. Very quick turnaround and personalized service with a very substantial and quality product. I will definitely be a return customer. Extremely pleased!
Read more
Reply from DIY Awards
Read more
Great Customer Service
Scott Depot, WV
Verified Purchaser
September 23, 2020
First time to use web site & order and we had questions! We called customer service. The call was answered quickly, with a friendly voice. The representative was very patient, kind, helpful, and provided the guidance we needed. Mostly reassurance that we were going to be okay with the whole process! Thank you for a great customer service experience from a customer service supervisor and manager!
Read more
Reply from DIY Awards
Read more
Top Notch Company
Washougal, WA
Verified Purchaser
September 23, 2020
I ordered a crystal engraved plaque for our pastor’s retirement. So pleased with the results and customer service. The web site included several suggested scriptures and comments, and allowed me to design the plaque in whatever way I wanted. I got prompt feedback from the design team, and opportunity to make changes. They even caught a punctuation error that 3 of us missed. Plaque was delivered on time and looks beautiful.
Read more
Reply from DIY Awards
Read more
I was very pleased with the finished…
Wappingers Falls, NY
Verified Purchaser
September 22, 2020
I was very pleased with the finished glass piece that DIY completed. I selected the piece but wanted the Police badge of a certain town to be added. I couldn't find the exact one, I texted DIY my request and they delivered. The finished piece was better than I hoped for. Great job DIY ! Thanks Ed D.
Read more
Reply from DIY Awards
Read more
Great Service and Product!
Hagerstown, MD
Verified Purchaser
September 22, 2020
Great Service and Product!
Read more
Reply from DIY Awards
Read more
I have ordered several times from DYI…
Surprise, AZ
Verified Purchaser
September 22, 2020
I have ordered several times from DYI Awards and could not be more happy! Their excellent customer service and quick delivery stand out as reasons I will be using them for all of my award needs now and well into the future!
Read more
Reply from DIY Awards
Read more
Customer service was great to work…
Roebuck, SC
Verified Purchaser
September 22, 2020
Customer service was great to work with. I had to change wording several times and they were always there to help. The plaque was beautiful and shipping was great. I would highly recommend.
Read more
Reply from DIY Awards
Read more
Great Service.
Mckinney, TX
Verified Purchaser
September 22, 2020
Fast reply, professional-like, great timing for delivery. Satisfied. Thanks.
Read more
Reply from DIY Awards
Read more
The process of designing and refining…
Saint Albans, WV
Verified Purchaser
September 22, 2020
The process of designing and refining the final product was very simple. Customer service was fantastic.
Read more
Reply from DIY Awards
Read more
Absolutely beautiful
East Providence, RI
Verified Purchaser
September 22, 2020
The award was part custom and part stock design. DIY did a fabulous job with our request and even made a quick ship request happen. I would recommend them to anyone looking for an elegant award.
Read more
Reply from DIY Awards
Read more
Perfect
Albuquerque, NM
Verified Purchaser
September 22, 2020
Perfect and delivered very, very quickly.
Read more
Reply from DIY Awards
Read more
Quality Product
REDONDO BEACH, CA
Verified Purchaser
September 22, 2020
I purchased a crystal Award in honor of my granddaughter's Bachelor of Science in Nursing (BSN).
It is absolutely elegant and beautiful . . . something she will be able to look at and appreciate for the rest of her life. . . .
Read more
Reply from DIY Awards
Read more
Excellent service
Chicago, IL
Verified Purchaser
September 18, 2020
Excellent service. Product arrived early and looks beautiful
Read more
Reply from DIY Awards
Read more
Retirement Award
Canada
Verified Purchaser
September 16, 2020
I was given this award by my work colleagues at the occasion of my retirement. It is very high quality, made of thick clear glass, and is something I'm proud of.
Read more
Reply from DIY Awards
Read more
Excellent retirement gift!
Bartlett, IL
Verified Purchaser
September 16, 2020
This plaque was gifted by my team to a colleague who is retiring and he absolutely loved it! The quality of the crystal, the design, the writing was all very elegant. We are all happy with our choice!
Read more
Reply from DIY Awards
Read more
Professional and Excellence
Louisville, KY
Verified Purchaser
September 16, 2020
The glass plaque that was done through this company was top notch!!! My Pastor loved it!!!
Read more
Reply from DIY Awards
Read more
Beautifully made and inscribed Award
PARRISH, FL
Verified Purchaser
September 16, 2020
Beautifully made and inscribed Award. Recipient was ecstatic!! Packaging was excellent and delivery was timely. Well pleased with this company.
Read more
Reply from DIY Awards
Read more
Gorgeous quality products arrived…
Conroe, TX
Verified Purchaser
September 16, 2020
Gorgeous quality products arrived earlier than due date.
Read more
Reply from DIY Awards
Read more
Great, we will be shopping with you soon.
Oregon, OH
Verified Purchaser
September 15, 2020
We were hoping for a little more color in the symbols and colors in the American Flag, but that may have been my fault when I ordered it, I don't think I was clear enough.
It was a big hit and we already planning on using you again for another retirement that is coming up in a couple of months.
Don't be afraid to throw us a discount for being a return customer.
Thanks, this was great.
Read more
Reply from DIY Awards
Read more
I have been working with DIY for many…
MultiTown, DC
Verified Purchaser
September 15, 2020
I have been working with DIY for many years (10?) and they are always so easy to contact, so quick to respond, and send their beautiful and accurately engraved awards so quickly! Their prices are great and they offer a great selection with even greater customer service. Thank you, DIY!
Read more
Reply from DIY Awards
Read more
Great Website
Webster, NY
Verified Purchaser
September 15, 2020
I love everything about working with this website. It was easy to complete my project. I was able to review the work before it was submitted for production. My interaction via email between me and the company were excellent. I would highly recommend this site for anyone who is looking to create a unique and awesome award or plaque.
Read more
Reply from DIY Awards
Read more
I loved the product
Chambersburg, PA
Verified Purchaser
September 15, 2020
I loved the product. Looks great. A little pricey but the quality shows
Read more
Reply from DIY Awards
Read more
Great to deal with!
Staunton, VA
Verified Purchaser
September 11, 2020
Great to deal with! Production and shipping super fast and the award is of high quality with no imperfections. Highly recommended!
Read more
Reply from DIY Awards
Read more
Very satisfied
Ontario, CA
Verified Purchaser
September 10, 2020
Very satisfied, would use your business again!
Read more
Reply from DIY Awards
Read more
Amazing product
LINCOLNTON, NC
Verified Purchaser
September 10, 2020
Amazing product, prompt service. Love this place
Read more
Reply from DIY Awards
Read more
Company representative was quick to…
Vernon, TX
Verified Purchaser
September 10, 2020
Company representative was quick to send two versions of the plaque I wished to order. The turn around time was quick. I received a well packaged item in a timely manner and all engraving was quality work. Recipient was very pleased with the gift.
Read more
Reply from DIY Awards
Read more
Great Item and just as expected
Goshen, IN
Verified Purchaser
September 10, 2020
Great Item and just as expected
Read more
Reply from DIY Awards
Read more
The process of selecting and ordering a…
Camarillo, CA
Verified Purchaser
September 10, 2020
The process of selecting and ordering a plaque or 20th Wedding Anniversary was easy. I was stressing over what to get and once I found this product, I was relieved. I just hope she likes it as much as I liked giving it :)
Read more
Reply from DIY Awards
Read more
I have used DIY Awards for several…
STANTON, TX
Verified Purchaser
September 9, 2020
I have used DIY Awards for several years now and have always received great customer service.
Read more
Reply from DIY Awards
Read more
Excellent customer service
Monterey Park, CA
Verified Purchaser
September 9, 2020
I have ordered from this company many times. Very good customer service. Shipment usually arrives early.
Read more
Reply from DIY Awards
Read more
Quick and accurate
Cincinnati, OH
Verified Purchaser
September 9, 2020
We order an award every year and without fail it is delivered on time and accurate every time. You will not be disappointed ordering from here.
Read more
Reply from DIY Awards
Read more
The award for our worship leader turned…
Hollywood, FL
Verified Purchaser
September 8, 2020
The award for our worship leader turned out beautiful! It definitely exceeded my expectations.
Read more
Reply from DIY Awards
Read more
The website made it possible to try out…
ALDEN, MN
Verified Purchaser
September 8, 2020
The website made it possible to try out ideas, make changes , and then submit. The staff then completed based on saved design along with comments in a dialogue box. They then send a proof, which you can ask for changes or approve. The process went smoothly.
Read more
Reply from DIY Awards
Read more
Crystal Product
Weston, WI
Verified Purchaser
September 8, 2020
We were a little Leary in ordering the item, with the cost and not really knowing the quality of the product. But when we received it, we were in awe. It is absolutely stunning. Cannot wait to give it to the people who we purchased this for.
Read more
Reply from DIY Awards
Read more
Pastor Freddy loved his award!
MCROBERTS, KY
Verified Purchaser
September 8, 2020
Pastor Freddy loved his award!
Read more
Reply from DIY Awards
Read more
Detail was great and we are very happy…
Broken Arrow, OK
Verified Purchaser
September 5, 2020
Detail was great and we are very happy with the results. Only con was we were told we would receive email when mailed and did not so just glad it arrived with no problem
Read more
Reply from DIY Awards
Read more
Love it!
NEW YORK, NY
Verified Purchaser
September 4, 2020
I ordered a recognition award for our Pastors appreciation day. It was delivered earlier than expected and beautifully made. I’m very happy with how it turned out and would surely order from here again. ????????????????????
Read more
Reply from DIY Awards
Read more
Great product and company
Concrete, WA
Verified Purchaser
September 3, 2020
Great product and company. Beautiful awards.
Read more
Reply from DIY Awards
Read more
Always Excellent
Clinton, CT
Verified Purchaser
September 2, 2020
As always, DIY Awards provides excellent service and value in a product that our clients love.
Read more
Reply from DIY Awards
Read more
The plaque was gorgeous
Overton, TX
Verified Purchaser
September 2, 2020
The plaque was gorgeous. Very nice craftsmanship. Shipping time took way less time than we thought it would. It came days before the expected arrival time. Will definitely use this site next time we need an award.
Read more
Reply from DIY Awards
Read more
I didn't regret my purchase
Houston, TX
Verified Purchaser
September 2, 2020
I didn't regret my purchase. I absolutely love it after I got my order delivered in time. Customer service is top notch and delivery was timely. Will definitely come back again for more.
Read more
Reply from DIY Awards
Read more
Early Delivery
Riverside, CA
Verified Purchaser
September 2, 2020
I was so surprised to receive this award one week early! The service was great. The plaque is beautiful! My pastor and his wife loved it and promise to display it in his new office! Thank you so much! I will definitely purchase from your company again.
Read more
Reply from DIY Awards
Read more
Lovely!
Louisville, KY
Verified Purchaser
September 1, 2020
It was beautiful and exactly what we expected. The recipient was very touched and loved it. This was something to keep and his children will keep when he is gone. Thanks for a quality product!
Read more
Reply from DIY Awards
Read more
Beautiful Plaque
Newburgh, NY
Verified Purchaser
September 1, 2020
Beautiful
Speedy service
Speedy delivery
Read more
Reply from DIY Awards
Read more
The plaque is beautiful
Moss Landing, CA
Verified Purchaser
September 1, 2020
The plaque is beautiful. It arrived early and our charge nurse is going to love. She has been nursing for 41 years. Thank you.
Read more
Reply from DIY Awards
Read more
1-50 of 4703 Reviews