If you have any questions, please feel free to give us a call at (800) 810-1216 b/w 9am and 6pm Eastern Time, Monday through Friday
For Expedited & Rush orders, we will email the artwork layout to you by 8am ET the next business day.
You will need to approve the artwork the same day by 8pm ET, 5pm PT, to meet the quoted arrival date.
The delivery estimator above is applicable to US/Canada only. For estimated delivery date outside of US/Canada, please contact us.
Award Order Turnaround Time
The Estimated Delivery Date is calculated based on the following factors:
Artwork Design: We will prepare an individual award artwork and email you a proof for review/approval.
Approved Proof: Most of our orders are reviewed and approved by 8pm ET on the same business day. If you have numerous / complex revisions, the process will take longer to complete. Your estimated delivery date will be extended.
Production: The production only starts after you approve the artwork proof. We do need at least one business day to make your custom award & prepare the shipment.
Shipping time: The time it takes to ship your order from our product facilities to your destination.
PO Boxes, APO/DPO/FPO
FedEx and UPS are our primary shipping carriers. We will need a physical address for delivery.
Unfortunately, we don’t use USPS and won’t be deliver to PO Boxes.
APO/DPO/FPO or other U.S. armed forces addresses can be fulfilled with extended lead time with extra cost.
We ship internationally to over 100 countries around the world. Shipping prices and transit time varies by country. You will be solely responsible for custom duties and tariff as incurred entering your destination country.
Shipping and handling costs is calculated based on the following: